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Right Hand IT is now part of the Support.com team.
All-in-one IT and Server Support for Your Business Needs
Your server and IT infrastructure expertly handled by Tech Experts so you can focus on growing your enterprise.
Flexible tech support options that fit your schedule
Tech experts are on-call, 24/7. Immediately connect or schedule a time to have your issue resolved.
Here’s how TechSupport by Support.com can help…
- Resolve issues with Windows, Android, and Apple devices
- Setup & troubleshoot WiFi, network, and router issues
- Install and connect wireless printers
- Connect and configure WiFi-enabled devices
- Speed up a slow computer or laptop (PCs and Macs)
- Secure smartphones and tablets (Android & iOS)
- Update, install, or uninstall software
- Remove viruses, malware, and spyware
- Install and enable security software
- Setup and access email and standard applications
- Configure pre-existing file backup and sharing
- Provide static IP support
- Migrate data from one laptop to another
- ...and more
Have Tech Experts on-call for your business IT needs.
- Any issue on any PC-level device for one year1
- Multi-channel tech support3
- If we can’t fix it, you don’t pay4
- Any Operating System and connected devices2
- 24/7 availability
- Single location
BASIC + BUSINESS ADVANCED LIST OF SERVICES
- • Application Installation, Troubleshooting, and Support
- ✔management of supported enterprise applications
- • Network Configuration and Support
- ✔except for enterprise networking devices and engineering
- • Email Configuration, Troubleshooting, and Issues
- ✔mailbox creation, permissions, security and business rules for Office365, MS Exchange, Gmail, and other enterprise mail systems
- • Malware Identification and Removal
- ✔full antivirus and antimalware monitoring and management for all endpoints
- • Data Backup and Recovery 5
- ✔full management and testing solutions
- • Proactive Monitoring of PCs, Servers, and Network Devices
- ✔active monitoring and alerting of all servers, PCs, manageable network devices, deployment, and critical applications
- • Proactive Maintenance
- ✔automatic and testing of OS updates, antivirus definition updates, and disk clean-ups
- • User Administration
- ✔full management of Office365 and other cloud systems, active directory administration, SharePoint user administration, and other third-party business applications
- • Vendor Coordination
- ✔management of issues related to third-party systems
- • Review of IT Systems & Infrastructure
- ✔annual review and assessment for growth and planning
- • Special Projects
- ✔special projects such as cloud migration or server deployments- additional hourly fees may apply
- • Server Administration 5
- ✔management of on-premises and cloud servers including DNS management, backups, and patch management
- • Hardware & Software Purchases 5
- ✔purchasing, installation, and configuration of hardware and software, and authorized reselling of Office365 and other systems
1PC-level devices include computers, mobile devices, and other devices assigned to covered employees during the subscription. Coverage of network-level devices (IT servers, server room, etc.) is available in Business Advanced Plan and may be subject to additional charges.2 Devices included, but not limited to: personal computers (PCs, Macs), smartphones (Android & iOS), Alexa, Ring Doorbell, smart devices, Smart TVs, printers, routers, sound systems, gaming systems, home theaters, automation systems, digital assistants, drones, etc. that are still supported by the manufacturer.3Phone, chat, virtual house call, scheduled callback, and Guided Paths® (online DIY step-by-step guides)
430-day money-back guarantee5May be subject to additional changes.
Ready for server support or managed IT services for your business?
Also, do you have more than 30 employees?
Email us today at smallbiz@support.com or call 1-833-202-2695.
Also, do you have more than 30 employees?
Email us today at smallbiz@support.com or call 1-833-202-2695.
Satisfaction guaranteed - or else it's on us. It's simple. If we can't fix it, you don't pay.
The purchase of TechSupport by Support.com is subject to our Terms and Conditions and Privacy Policy. Your purchase of TechSupport by Support.com renews automatically each month and/or year and your payment method on file will be charged the subscription amount plus tax, or the then-current price, on the monthly or yearly renewal date unless you cancel before then. To cancel your subscription, login to your My Account page and select "Cancel Subscription" or call 1-833-202-2695. Support.com will send you advance notice of your annual subscription renewal to the email address that was provided, including notice of any price changes.
Common Questions
How do I actually get technical support?
How do virtual house calls work?
Why isn’t this covered by my ISP?
What devices do you cover?
What operating systems do you cover?
What types of problems do you fix?
What if my problem isn’t fixed?
Why should I trust you?
Are your Tech Pros really experts?
Do I have to get a subscription to get tech support?
How many computers or devices does a plan cover?
Does the subscription auto-renew?
How do I cancel my subscription?
How do I purchase a gift for someone?
Do you offer tech support for businesses?
World leader in homesourcing,
providing scalable customer and
technical support solutions with a
global network of home-based agents
and a secure, proprietary cloud-based platform.
DPT# 2009
Los Angeles, CA 90017-2513
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