Need help?
Fitness Tracker
How to instructions for Apple, Fitbit, Garmin, Lintelek, Polar, Samsung, Armour, Withings Fitness watches and trackers.
Connect with a Tech Pro any time for expert help.
Fix All-Day Sync Battery Issues on Fitbit Charge 2
Keep your Fitbit Charge 2 fitness tracker's battery running longer by disabling features like All-Day Sync, Quick View, Heart Rate Monitor, Notifications, etc.
Troubleshoot
How to Add, Dismiss, and Delete an Alarm on a Fitbit
Your Fitbit device's has a silent alarm that will vibrate against your wrist when it goes off. You can set many alarms and we'll show you how to manage them.
Guide
How to Change the Clock Face on a Fitbit
Your Fitbit device's clock face can be changed to any one of the multitude available. You'll use the app to choose your clock face.
Guide
How to Check Heart Rate on an Apple Watch
Your Apple Watch has an app that enables you to easily check your current, resting, and walking heart rate throughout the day.
Guide
How to Connect a Bluetooth Headset to a Fitbit Versa
Your Fitbit Versa or Versa 2 fitness band can store music and play it back on your run. Learn how to pair a headset to your watch.
Guide
How to Connect a Fitbit Versa Smart Watch to WiFi
Connect your Fitbit Versa smartwatch to WiFi so that you can update your device, download apps and transfer music.
Guide
How to Factory Reset a Fitbit Alta Activity Tracker
Restore your Fitbit Alta Activity Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Fitbit Blaze Fitness Band
Restore your Fitbit Blaze Fitness Band to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Fitbit Charge 2 Fitness Band
Restore your Fitbit Charge 2 Fitness Band to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Fitbit Charge Fitness Band
Restore your Fitbit Charge Fitness Band to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Fitbit Surge Fitness Band
Restore your Fitbit Surge Fitness Band to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Fitbit Versa Fitness Tracker
This guide will demonstrate how to factory reset your Fitbit Versa. Doing so may be necessary for troubleshooting, or to prepare the watch for a new user.
Guide
How to Factory Reset a Garmin Forerunner Watch
Restore your Garmin Forerunner Watch to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Lintelek Fitness Tracker
Restore your Lintelek Fitness Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Polar A370 Fitness Tracker
Restore your Polar A370 Fitness Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Polar M200 Fitness Tracker
Restore your Polar M200 Fitness Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Polar M600 Sports Smartwatch
Restore your Polar M600 Sports Smartwatch to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset a Withings Go Fitness Tracker
Restore your Withings Go Fitness Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset an Apple Watch
Restore your Apple Watch to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset Garmin Vivofit Fitness Tracker
Restore your Garmin Vivofit Fitness Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Factory Reset Garmin Vivosmart Fitness Watch
Restore your Garmin Vivosmart Fitness Watch to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Fix a Fitbit Charge 2 That Has Been Submerged
The Fitbit Charge 2 is sweat, rain, and splash proof. It is not shower proof or swim proof. Learn what to do if your Fitbit tracker gets submerged in water.
Troubleshoot
How to Fix a Fitbit Not Tracking Steps Properly
Sometimes your Fitbit fitness tracker isn't doing what it is supposed to do: track your steps. We can help you fix that.
Troubleshoot
How to Fix a Fitbit Not Tracking Steps Properly
Sometimes your Fitbit fitness tracker isn't doing what it is supposed to do: track your steps. We can help you fix that.
Troubleshoot
How to Fix a Frozen or Unresponsive Garmin Vivofit
If your Garmin Vivofit no longer responds to your attempts to press buttons or connect to it you may need to factory reset the tracker.
Troubleshoot
How to Fix Alerts and Vibrations on Fitbit Charge 2
Troubleshooting steps that'll get your tactile sensations and vibrations back in your Fitbit Cahrge 2.
Troubleshoot
How to Fix Apple Watch Not Tracking Steps Properly
Sometimes your Apple Watch isn't performing one of its core features: tracking your steps. It may only need a restart.
Troubleshoot
How to Fix Apple Watch Not Tracking Steps Properly
Sometimes your Apple Watch isn't performing one of its core features: tracking your steps. It may only need a restart.
Troubleshoot
How to Fix Basic Issues with a Fitbit Blaze
A guide for resolving various connection, application, syncing, and update issues with your Fitbit Blaze.
Troubleshoot
How to Fix Bluetooth Devices Working on Fitbit Blaze
Learn how to quickly resolve Bluetooth issues with your Fitbit Blaze and get it reconnected to your other devices.
Troubleshoot
How to Fix Charging Problems on a Fitbit Charge 2
Learn how to fix the most common charging problems with your Fitbit Charge 2 if your device isn't holding a charge or won't charge at all.
Troubleshoot
How to Fix Garmin Fitness Tracker Not Tracking
If your Garmin Forerunner, Vivofit or Vivosmart is not tracking your activity, you can fix it by restarting or resetting the fitness tracker's settings.
Troubleshoot
How to Fix GPS Not Working on Fitbit Charge 2
Repair issues that prevent your mobile phone's GPS tracking from communicating with your Fitbit Charge 2.
Troubleshoot
How to Fix Heart Rate Monitor on a Fitbit Charge 2
Learn how to fix issues with your heart rate monitor should it stop recording properly on your Fitbit Charge 2.
Troubleshoot
How to Fix Issues with the Fitbit App
Learn how to resolve common issues you may encounter with the Fitbit App on your smartphone or tablet.
Troubleshoot
How to Fix Issues with the Garmin Connect App
Learn how to resolve common issues you may encounter with the Garmin Connect App on your phone or tablet.
Troubleshoot
How to Fix Issues with the Samsung Gear App
Learn how to resolve common issues you may encounter with the Samsung Gear App on your phone or tablet.
Troubleshoot
How to Fix Issues with the Withings Health Mate App
Learn how to resolve common issues you may encounter with the Withings Health Mate App on your phone or tablet.
Troubleshoot
How to Fix Lintelek Fitness Tracker Not Tracking
If your Lintelek fitness tracker is not tracking your activity properly, you can fix it by improving its accuracy with these tips or by resetting its settings.
Troubleshoot
How to Fix Mobile Notifications from Fitbit Charge 2
Having issues with not getting notifications on your Fitbit Charge 2? We can show you what to do to fix that.
Troubleshoot
How to Fix Polar Fitness Tracker Not Tracking Proper
If your Polar fitness tracker is not tracking your activity properly, you can fix it by restarting or resetting the fitness tracker's settings.
Troubleshoot
How to Fix Samsung Fitness Tracker Not Tracking
If your Samsung fitness tracker is not tracking properly, you can fix it by improving its accuracy with these tips, restarting it or resetting its settings.
Troubleshoot
How to Fix Sync Issues for a Fitbit Charge 2
Learn to troubleshoot and solve common problems with syncing your Fitbit Charge 2 with your computer, tablet, or smartphone.
Troubleshoot
How to Fix the Apple Watch App
Learn to solve common troubles you may have with the app for your Apple Watch connecting, pairing, and sending data from your Apple iPhone.
Troubleshoot
How to Fix the Lintelek VeryFitPro App
This guide provides troubleshooting steps to help you fix issues you may be experiencing with the VeryFitPro app.
Troubleshoot
How to Fix Update Issues on a Fitbit Charge 2
Learn how to troubleshoot problems you may have with your Fitbit Charge 2 if its update doesn't go quite right.
Troubleshoot
How to Get Notification from My Phone on My Fitbit
Learn about how to use your Fitbit fitness tracker to receive messages and notifications from your mobile device.
Guide
How to Install Garmin Express for Windows
Learn how to get the Garmin Express software installed on your Windows machine so your fitness tracker can communicate all recorded data to your PC.
Guide
How to Install the Apple Watch App
Install the Watch app onto your iPhone to customize watch faces, adjust settings and notifications, install apps onto your Apple Watch and more.
Guide
How to Install the Fitbit App
Learn to install the Fitbit App on your Windows or macOS computer, and your Android or iOS smartphone to track your workout.
Guide
How to Install the Garmin Connect App
Create new workouts, build courses, challenge your friends, and much more after installing the Garmin Connect app.
Guide
How to Install the Polar Flow App
Setup your Polar Flow app and connect it to your Polar device either by using Bluetooth or a USB cable.
Guide
How to Install the Polar FlowSync on Windows or Mac
Setup your Polar Flow app on either a Windows system or Mac and connect it to your Polar device by using a USB cable.
Guide
How to Install the Samsung Gear App
Install and pair your Gear Fit2 to your mobile device by downloading and installing the Samsung Gear app.
Guide
How to Install the Under Armour Record App
Track sleep, fitness, activity, nutrition, set and reach goals, connect and sync Under Armour devices using the Under Armour Record app.
Guide
How to Install the VeryFitPro App
Monitor your exercise, sleep quality, and set reminders using the VeryFitPro app for your mobile devices.
Guide
How to Install the Withings Health Mate App
Control your Withings Go and other Withings fitness bands and track your health activity using the Withings Health Mate app.
Guide
How to Listen to Music and Podcasts on a Fitbit
Learn how to transfer, play, and remove music from your Fitbit Versa or Ionic watch, allowing you to keep your phone at home during your workout.
Guide
How to Manage Profiles on a Fitbit Versa Smart Watch
Your Fitbit Versa needs a Fitbit Profile to get the most out of it. Your profile lets you share your location, your fitness goals, and invite friends.
Guide
How to Message On a Fitbit Versa Fitness Tracker
Learn about how to use your Fitbit Versa fitness tracker to receive text messages from your mobile device and how to reply by using Quick Replies.
Guide
How to Pair Bluetooth Devices to a Polar A370
Learn how to pair your Polar A370 with Bluetooth-enabled devices such as phones, tablets or computers.
Guide
How to Pair Bluetooth Devices to a Polar M200
Learn how to pair your Polar M200 with Bluetooth-enabled devices such as phones, tablets or computers.
Guide
How to Pair Bluetooth Devices to a Polar M600
Learn how to pair your Polar M600 with Bluetooth-enabled devices such as phones, tablets or computers.
Guide
How to Pair Bluetooth Devices to a Samsung Gear Fit2
Learn how to pair your Samsung Gear Fit2 with Bluetooth-enabled devices such as phones, tablets or computers.
Guide
How to Receive Weekly Reports on a Fitbit Charge 2
A guide to show how to activate the weekly summary reports in your Fitbiut app from your Fitbit Charge 2.
Guide
How to Replace an Apple Watch Band with Heyday
Learn how to remove the regular stock band on your Apple Watch and replace it with a new Heyday band.
Guide
How to Reset a Samsung Gear Fit2 Smart Fitness Band
Restore your Samsung Gear Fit2 Smart Fitness Band to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Reset an Under Armour UA Band Fitness Tracker
Restore your Under Armour UA Band Fitness Tracker to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Set Up a Fitbit Alta Fitness Tracker
Get started with your Fitbit tracker by setting up your device and syncing your device to your Fitbit app.
Guide
How to Set Up a Fitbit Blaze Fitness Tracker
Get started with your Fitbit Blaze Fitness Tracker by setting up your device and syncing your device to your Fitbit app.
Guide
How to Set Up a Fitbit Charge 2 Fitness Tracker
This guide will take you through unboxing and first time setup of your Fitbit Charge 2 Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up a Fitbit Charge Fitness Tracker
Get started with your Fitbit Charge Fitness Tracker by setting up your device and syncing your device to your Fitbit app.
Guide
How to Set Up a Fitbit Surge Fitness Tracker
Get started with your Fitbit Surge Fitness Tracker by setting up your device and syncing your device to your Fitbit app.
Guide
How to Set Up a Fitbit Versa Smart Watch
Learn how to get started with your Fitbit Versa Smart Watch. This guide will help you get your new device charged up and synced with the Fitbit app.
Guide
How to Set Up a Garmin Forerunner Fitness Tracker
Unbox, set up, and install the Garmin Connect (Mobile Device) or Garmin Express (Computer) app for your Garmin Forerunner.
Guide
How to Set Up a Garmin Vivofit Fitness Tracker
Learn how to get started with your new Garmin Vivofit fitness tracker whether you've elected to use it in tandem with your mobile device or computer.
Guide
How to Set Up a Garmin Vivosmart Fitness Tracker
Unbox, set up, and install the Garmin Connect (Mobile Device) or Garmin Express (Computer) app for your Garmin Vivosmart.
Guide
How to Set Up a Lintelek Fitness Tracker
This guide will take you through unboxing and first time setup of your Lintelek Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up a Polar A370 Fitness Tracker
This guide will take you through unboxing and first time setup of your Polar A370 Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up a Polar M200 Fitness Tracker
This guide will take you through unboxing and first time setup of your Polar M200 Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up a Polar M600 Fitness Tracker
This guide will take you through unboxing and first time setup of your Polar M600 Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up a Samsung Gear Fit2 Fitness Tracker
This guide will take you through unboxing and first time setup of your Samsung Gear Fit2 Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up a Withings Go Fitness Tracker
This guide will take you through unboxing and first time setup of your Withings Go Fitness Tracker, along with installation of any companion app.
Guide
How to Set Up an Apple Watch
Your new Apple Watch will need to be properly paired and set up in order for you to get the most out of it. We can guide you through the first time set up.
Guide
How to Set Up an Under Armour Band Fitness Tracker
Guide to getting your Under Armour Band Fitness Tracker setup with the UA Record app, making sure its updated, and ready to use.
Guide
How to Sync a Garmin Forerunner Fitness Tracker
Learn how to sync your Garmin Forerunner Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Garmin Vivofit Fitness Tracker
Learn how to sync your Garmin Vivofit Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Garmin Vivosmart Fitness Tracker
Learn how to sync your Garmin Vivosmart Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Lintelek Fitness Tracker
Learn how to sync your Lintelek Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Polar A370 Fitness Tracker
Learn how to sync your Polar A370 Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Polar M200 Fitness Tracker
Learn how to sync your Polar M200 Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Polar M600 Fitness Tracker
Learn how to sync your Polar M600 Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Samsung Gear Fit2 Fitness Tracker
Learn how to sync your Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync a Withings Go Fitness Tracker
Learn how to sync your Withings Go Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync an Apple Watch
Learn how to pair and sync your Apple Watch with your Apple iPhone, to track your health information and check your messages on your Watch.
Guide
How to Sync an Under Armour UA Band Fitness Tracker
Learn how to sync your Under Armour UA Band Fitness Tracker to your computer or smartphone to keep track of your health and fitness goals.
Guide
How to Sync Fitbit Data to a Phone or Computer
Monitor your fitness activity on your Fitibit using the Fitbit app. You can synchronize your data using the Fitbit app on your PC, Mac, or mobile device.
Guide
How to Sync My Fitbit Data with the Fitbit App
Learn how to get all the data captured by your Fitbit Smart Watch synchronized to the Fitbit app so you can keep track of your health and fitness goals.
Guide
How to Track Exercise, Sleep, Activity on a Fitbit
Learn how to use your new Fitbit, from tracking your exercise and heart rate to playing your favorite music while you run.
Guide
How to Track My Heart Rate on a Fitbit
Your Fitbit has the ability to read your heart rate. We'll teach you about heart rate zones and how to wear your band to get the best heart rate reading.
Guide
How to Update a Fitbit Alta Activity Tracker
Learn how to configure and get updates for your Fitbit Alta Activity Tracker to have the best performance and new features.
Guide
How to Update a Fitbit Blaze Fitness Band
Learn how to configure and get updates for your Fitbit Blaze Fitness Band to have the best performance and new features.
Guide
How to Update a Fitbit Charge Fitness Band
Learn how to configure and get updates for your Fitbit Charge Fitness Band to have the best performance and new features.
Guide
How to Update a Fitbit Surge Fitness Band
Learn how to configure and get updates for your Fitbit Surge Fitness Band to have the best performance and new features.
Guide
How to Update a Garmin Forerunner Watch
Learn how to configure and get updates for your Garmin Forerunner Watch to have the best performance and new features.
Guide
How to Update a Garmin Vivofit Fitness Tracker
Learn how to configure and get updates for your Garmin Vivofit Fitness Tracker to have the best performance and new features.
Guide
How to Update a Garmin Vivosmart Fitness Watch
Learn how to configure and get updates for your Garmin Vivosmart Fitness Watch to have the best performance and features.
Guide
How to Update a Lintelek Fitness Tracker
Learn how to configure and get updates for your Lintelek Fitness Tracker to have the best performance and latest features.
Guide
How to Update a Polar A370 Fitness Tracker
Learn how to configure and get updates for your Polar A370 Fitness Tracker to have the best performance and features.
Guide
How to Update a Polar M200 Fitness Tracker
Learn how to configure and get updates for your Polar M200 Fitness Tracker to have the best performance and features.
Guide
How to Update a Polar M600 Fitness Tracker
Learn how to configure and get updates for your Polar M600 Fitness Tracker to have the best performance and features.
Guide
How to Update a Samsung Gear Fit2 Smart Fitness Band
Learn how to update your Gear Fit2 to get the latest features, as well as the best performance, and any bug fixes.
Guide
How to Update a Withings Go Fitness Tracker
Learn how to configure and get updates for your Withings Go Fitness Tracker to have the best performance and features.
Guide
How to Update an Apple Watch
Learn how to update your Apple Watch to benefit from new features or improvements and bug fixes to existing features.
Guide
How to Update an Under Armour Band Fitness Tracker
Learn how to update your Under Armour Band Fitness Tracker to benefit from new features or improvements and bug fixes to existing features.
Guide
How to Use a Fitbit Charge 2 Fitness Band
Learn to set up, charge, track your workout, and sync the information from your Fitbit Charge 2 Fitness band with your smartphone.
Guide
How to Use the Device Lock to Secure a Fitbit
Learn how to protect your Fitbit device using a PIN number when you first put it on.
Guide
How to Use Your Withings Go Fitness Tracker
Get started with your Withings Go fitness tracker by learning how to set it up, operate it and manage it from the companion app.
Guide
Pair Bluetooth Devices to an Under Armour UA Band
Learn how to pair your Under Armour Band to your smartphone to track your heartrate using the UA Record app.
Guide
World leader in homesourcing,
providing scalable customer and
technical support solutions with a
global network of home-based agents
and a secure, proprietary cloud-based platform.
DPT# 2009
Los Angeles, CA 90017-2513
©2022 Support.com. Guided Paths® is a registered trademark of Support.com