Need help?

iPod

How to instructions for iPod Touch including set up, camera use, Bluetooth, Airdrop, connect Wi-Fi, transfer videos, stream music, and parental controls.

Connect with a Tech Pro any time for expert help.

How to Add a Bookmark on iPhone, iPad, or iPod Touch
Learn how to create bookmarks for your favorite websites on your iPhone, iPad, or iPod Touch for quick access in the future.
Guide
How to Add Contacts on iPhone, iPad, or iPod Touch
Learn how to add contacts to your iPhone or iPad with the Contacts app, using the keypad or from your recent calls and messages.
Guide
How to Backup an iPhone, iPad, or iPod Touch
Backing up your data protects your photos, videos, games, and even messages from being gone forever. iCloud and iTunes offer simple back ups.
Guide
How to Cast Video from an iPhone or iPad to Apple TV
Learn how to cast video content being played on your iPhone, iPad or iPod Touch directly to the Apple TV connected to your television.
Guide
How to Change Ringtone on iPhone, iPad or iPod Touch
iOS provides you the ability to change your ringtones and assign them to specific Contacts. This is handled in the Settings menu.
Guide
How to Check Connection iPhone, iPad, or iPod Touch
Check the cellular or WiFi connection status of your iPhone, iPad or iPod Touch at the top of your screen or accessing the settings.
Guide
How to Clear Notifications on an iPhone or iPad
If the lock screen on your iPhone, iPad or iPod Touch is cluttered with outdated notifications, you can quickly clear them with these simple steps.
Guide
How to Connect an iPhone, iPad or iPod Touch to WiFi
Learn how to connect your iPhone, iPad or iPod Touch to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect iPhone, iPad or iPod Touch to WiFi
Learn how to connect your iPhone, iPad or iPod Touch to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Delete Text Messages on iPhone, iPad or iPod
Learn how you can clean up your iPhone, iPad, or iPod Touch by deleting old or unwanted text messages.
Guide
How to Factory Reset an iPhone, iPad, or iPod Touch
Restore your iPhone, iPad, or iPod Touch to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Fix a Draining Battery on iPhone or iPad
Learn how to take care of and keep your iPhone, iPad, or iPod's battery full of life by changing settings or connecting to WiFi.
Troubleshoot
How to Fix Apps on an iPhone, iPad, or iPod Touch
Your iPhone, iPad, or iPod Touch let's you download and install games and apps. When those apps don't work properly you may need to reinstall them.
Troubleshoot
How to Fix Bluetooth iPhone, iPad, or iPod Touch
Learn how to quickly resolve Bluetooth issues with your iPhone, iPad, or iPod Touch and get it reconnected to your other devices.
Troubleshoot
How to Fix Charge Issues iPhone, iPad, or iPod Touch
Learn how to fix the most common charging problems with your iPhone, iPad, or iPod Touch if your device isn't holding a charge or won't charge at all.
Troubleshoot
How to Fix Email Not Working in iPhone Mail App
Learn how to troubleshoot web-based or Email client based issues on your computer, smartphone or tablet that may be preventing you from getting your messages.
Troubleshoot
How to Fix Freezing on iPhone, iPad, or iPod Touch
Learn the common causes and how to fix the reasons your iPhone, iPad, or iPod Touch may freeze or crash.
Troubleshoot
How to Fix Overheating iPhone, iPad, or iPod Touch
How to check settings and perform basic maintanance on your iPad, iPhone, or iPod Touch to resolve overheating problems.
Troubleshoot
How to Fix Performance iPhone, iPad, or iPod Touch
Use this guide to help solve common problems that can cause your iPhone, iPad, or iPod touch to slow down or not perform as you expect.
Troubleshoot
How to Fix Sound Issues on iPhone, iPad, iPod Touch
Troubleshoot audio issues with your iPhone, iPad, and iPod Touch with the built in speakers, connected Bluetooth device, or wired headphones.
Troubleshoot
How to Fix Sync Issues on an iPhone or iPad
A guide to help fix sync issues with various cloud accounts like iCloud, Google, email, and many others on your Apple iPhone or iPad.
Troubleshoot
How to Fix Text Too Big or Small on iPhone or iPad
Learn how to adjust the text size or zoom in and out to make items easier to see on your iPhone, iPad or iPod Touch.
Guide
How to Fix Touch ID Issues on an iPhone or iPad
Learn to resolve common issues with TouchID on your iPhone or iPad, such as not detecting properly, or mis-recognizing your touch.
Troubleshoot
How to Fix Update Issues on iPhone or iPad
Learn how to troubleshoot problems you may have with your iPhone or iPad if its update doesn't go quite right.
Troubleshoot
How to Fix Video Issues on iPhone or iPad
Fix video issues with your iPhone or iPad such as getting a blank or dimmed screen, random lines on the display or icons being too large.
Troubleshoot
How to Fix WiFi Internet Connection on iPhone iPad
Learn how to troubleshoot network connection issues on your iPhone, iPad or iPod Touch to regain access to the Internet.
Troubleshoot
How to Free Up Storage Space on iPhone or iPad
Learn how to free up space on your iPhone, iPad or iPod Touch by removing unneeded data or adding cloud or external storage for an extended capacity.
Guide
How to Install the Cortana App on an iPhone or iPad
Cortana is your digital assistant capable of keeping your schedule, sending emails, and more. Launch the Apple App Store to install the Microsoft Cortana app.
Guide
How to Install the Spotify App
Install Spotify onto a multitude of different devices such as iPhones, Android tablets, Samsung Smart TVs, and more so you can enjoy your music anywhere.
Guide
How to Listen to Music Offline with Spotify iPhone
You can download songs, albums, podcasts and other audio from Spotify for offline listening lateron your iPhone or iPad.
Guide
How to Maintain an iPhone, iPad, or iPod Touch
Learn how to adjust settings, optimize storage, disable background processes, and backup your iPhone, iPad, or iPod to keep it running smoothly.
Guide
How to Open Email Attachments in iPhone Mail App
Learn how to identify Email attachments on your iPhone, and solve common problems you may have opening attachments.
Guide
How to Play Music on an iPhone, iPad, or iPod Touch
Learn how you can play music on any iOS device using iTunes or AirPlay, as well as popular 3rd party apps that can be downloaded from the App Store.
Guide
How to Prevent Malware on iPhone, iPad or iPod Touch
Malware isn't as easily downloaded on iPhones, iPads, and iPods, but is possible. A few simple tips can help you make sure your device is kept secure.
Guide
How to record your screen on an iPod touch, iPad, or iPhone
Learn how to record your screen on an Apple iPod touch, iPad, or iPhone and save it on your device so you can access it later.
Guide
How to Recover Deleted Messages on iPhone or iPad
Sometimes you can recover your deleted text messages on your iPhone or iPad. This may require restoring an old backup from iCloud.
Guide
How to Recover Deleted Photos on an iPhone or iPad
Learn how you may be able to undo an accidental file deletion with the Photos App or iCloud that's caused you to lose photos on your iPhone or iPad.
Troubleshoot
How to Repair an iPhone, iPad, or iPod Screen
Learn how to fix your iPhone, iPad, or iPod screen, video issues and recognize when you need to send it away for repairs.
Troubleshoot
How to Save Contacts on iPhone, iPad, or iPod Touch
Learn how to export your contacts saved on your iPhone, iPad, or iPod Touch and create an offline backup.
Guide
How to Screen Mirror iPhone or iPad to an Apple TV
Learn how to use Airplay to mirror the screen of your iPhone, iPad, or iPod Touch to the Apple TV connected to your television.
Guide
How to Secure an iPhone, iPad, or iPod Touch
Learn how to make use of built-in security measures to keep your iPhone, iPad, or iPod secure & tips on how to exercise caution while using your iOS devices.
Guide
How to Set Up an iPhone, iPad, or iPod Touch
Learn how to set up your iPhone, iPad, or iPod Touch whether it's your first one, you're upgrading or switching over from an Android phone or tablet.
Guide
How to Set Up Email on iPhone, iPad, or iPod Touch
Learn how to add your existing email account to your iPhone, iPad or iPod Touch so you can easily use the Mail app on your device.
Guide
How to Set Up Siri on an iPhone or iPad
Siri can be used with whatever Apple product you have. With Siri you can use voice commands to access apps, call contacts, set up a schedule, and more.
Guide
How to Speed Up an iPhone, iPad, or iPod Touch
An informational guide on improving the overall performance of your Apple iPhone, iPad, or iPod Touch.
Troubleshoot
How to Take Screenshot on iPhone, iPad or iPod Touch
A screenshot is a copy of whatever you see on your screen at the moment. This guide will demonstrate how you can take a screenshot from your iOS device.
Guide
How to Turn Bluetooth On or Off on an iPhone or iPad
Learn how to turn on Bluetooth on your iPhone, iPad or iPod Touch to connect them wirelessly to other devices.
Guide
How to Turn Off WiFi on iPhone, iPad, or iPod Touch
Learn how to toggle the Wi-Fi on or off on your iPhone, iPad or iPod Touch to help optimize battery life.
Guide
How to Turn On Dark Mode iPhone, iPad or iPod Touch
Learn how to toggle the Dark Mode on or off on your iPhone, iPad or iPod Touch for a darker color theme that's easier on your eyes, especially at night.
Guide
How to Update an iPhone, iPad, or iPod Touch
Learn how to update your iOS Device either by WiFi or iTunes to benefit from new features or improvements and bug fixes to existing features.
Guide
How to Update Apps on an iPhone, iPad, or iPod Touch
Learn how to update the apps on your iPhone, iPad or iPod Touch to benefit from new features, improvements and bug fixes.
Guide
How to Use AirDrop on iPhone, iPad, or iPod Touch
A basic usage guide for AirDrop to transfer pictures and other files on your iPhone, iPad, or iPod Touch from Apple.
Guide
How to Use Airplane Mode iPhone, iPad, or iPod Touch
Learn how to toggle the Airplane Mode on or off on your iPhone, iPad or iPod Touch to help optimize battery life and suspend or resume communication services.
Guide
How to Use FaceTime on iPhone, iPad, or iPod Touch
With FaceTime, you can make video or audio calls with one or multiple people (up to 32) who also have an iOS device and the FaceTime app or a Mac.
Guide
How to Use iCloud Backup with iPhone, iPad, or iPod
Discover how to use iCloud's back up features on all iOS devices and how it is able to keep certain data stored in the cloud to keep you safe from data loss.
Guide
How to Use the Camera on iPhone iPad or iPod Touch
Learn to use the camera on your iPhone iPad or iPod Touch to capture still images and videos, as well as access many of the functions such as flash and timer.
Guide
How to Use the Find My App on iPhone or iPad
With the iOS 13 and iPadOS updates, the Find My Friends and Find My iPhone apps have been consolidated into one app called Find My.
Guide
How to Use the QuickPath Swipe Keyboard on iPhone
Write faster on your iPhone, iPad or iPod Touch by sliding your finger over the on-screen keyboard with the QuickPath feature.
Guide
Pair Bluetooth Devices iPhone, iPad, or iPod Touch
Instructions that will teach you what to do on your iPhone, iPad or iPod Touch to pair them with Bluetooth accessories.
Guide
Set Up Parental Controls iPhone, iPad, or iPod Touch
Learn how to use parental controls that allow parents to set limits on their child's use of a iPhone, iPad, or iPod Touch.
Guide
What's New in iOS 13
An overview of some of the new features and updates available in iOS 13 for your iPad or iPod Touch.
Guide