Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.
1 Introduction: Amazon Echo: Check Network Status
It can be helpful to check the network status of your Amazon Echo.
When your Wi-Fi network isn't connecting to your Echo as expected, you'll see a spinning orange light.
This guide will walk you through checking your Wi-Fi network status on your device.
2 Amazon Alexa: Check Network
- Open your Alexa app.
- Select the Menu.
- Select Settings.
- Select Your Echo Device.
- Select Update Wi-Fi.
- The Wi-Fi network you're connected to will be listed.
Was this content helpful?
YesNo
It can be helpful to check the network status of your Amazon Echo.
When your Wi-Fi network isn't connecting to your Echo as expected, you'll see a spinning orange light.
This guide will walk you through checking your Wi-Fi network status on your device.
- Open your Alexa app.
- Select the Menu.
- Select Settings.
- Select Your Echo Device.
- Select Update Wi-Fi.
- The Wi-Fi network you're connected to will be listed.
