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How to Check Your Network Status for Amazon Echo

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

1 Introduction: Amazon Echo: Check Network Status

It can be helpful to check the network status of your Amazon Echo.

When your Wi-Fi network isn't connecting to your Echo as expected, you'll see a spinning orange light.
Amazon Echo with orange light.

This guide will walk you through checking your Wi-Fi network status on your device.

2 Amazon Alexa: Check Network

  1. Open your Alexa app.
    Amazon Alexa App icon
  2. Select the Menu.
    Amazon Alexa App Menu
  3. Select Settings.
    Amazon Alexa app settings icon
  4. Select Your Echo Device.
    Amazon Alexa list of devices
  5. Select Update Wi-Fi.
    Amazon Alexa update Wi-Fi
  6. The Wi-Fi network you're connected to will be listed.
    Amazon Alexa Wi-Fi network list
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It can be helpful to check the network status of your Amazon Echo.

When your Wi-Fi network isn't connecting to your Echo as expected, you'll see a spinning orange light.
Amazon Echo with orange light.

This guide will walk you through checking your Wi-Fi network status on your device.

  1. Open your Alexa app.
    Amazon Alexa App icon
  2. Select the Menu.
    Amazon Alexa App Menu
  3. Select Settings.
    Amazon Alexa app settings icon
  4. Select Your Echo Device.
    Amazon Alexa list of devices
  5. Select Update Wi-Fi.
    Amazon Alexa update Wi-Fi
  6. The Wi-Fi network you're connected to will be listed.
    Amazon Alexa Wi-Fi network list
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