How to Connect August Smart Lock Pro Connect to WiFi
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
? Do you know your Wireless Network name (SSID) and Key?
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
- Swipe down from the top of the screen.
- Tap the Bluetooth icon to enable it.
Bluetooth Enabled 
Bluetooth Disabled 
- Tap the Menu icon.
- Tap Set Up A Device.
- Select the Smart Lock.
- The App will scan for your new lock.
In order for you to connect your August Connect with your August Home app and WiFi network via Android, you will need to have a working August Smart Lock already set up within the August Home app.
- Open the August Home App.
- Tap the Menu icon.
- Tap Settings.
- Tap your lock in Lock Settings.
- Tap Set Up August Connect.
- Tap Begin Scan to start connecting to Wi-Fi.
- Select your network.
- Type in your Wi-Fi password.
- The Connect will show that is connecting.
- Tap Done.
If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?
If you haven't already, please try power cycling the device you're working with.
- Turn off your device.
- Wait ten seconds.
- Turn your device on again.
At this time, the manufacturer of August has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your August Device, please reach out to the manufacturer directly for further assistance.
Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
- In general, in most homes, you can be up to 30 feet from your router for a decent connection.
- From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
- Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.
Good Placement
Bad Placement
- Open your August Home app.
- Tap the Set Up a Doorbell Cam button.
- Tap Start Setup.
- If you have an August Smart Lock, it will ask you if you wish to connect the Doorbell cam to it. If you choose to do this, the cam will be given the same name as the lock and will be added to the house on the account.
- If you do not have an August Smart Lock, you will be prompted to name your cam and create a house to add it to.
- An Accessory Setup screen will appear that will get your Doorbell Cam connected to your network.
- Select the Network and type in your credentials.
- Wait for the device.
- Tap Done.
- Your Doorbell will connect and download new Firmware if needed.
- Tap Continue.
- Open Settings.
- Select Bluetooth.
- Ensure that the Bluetooth toggle is in the On position.
- Swipe right. In the side menu, tap Set Up New Device.
- Tap Set Up An August Smart Lock.
- The App will scan for your new lock.
In order for you to connect your August Connect with your August Home app and WiFi network via Android, you will need to have a working August Smart Lock already set up within the August Home app.
- Open the August Home App.
- Swipe right. In the side menu, tap Set Up New Device.
- Tap Set Up An August Connect.
- Choose a lock to pair with your Connect.
- Tap Connect is Plugged In.
- Choose your network and input your Wi-Fi password.
- Tap Finalize Setup.
- Open your August Home app.
- Tap the Set Up a Doorbell Cam button.
- Tap Start Setup.
- If you have an August Smart Lock, it will ask you if you wish to connect the Doorbell cam to it. If you choose to do this, the cam will be given the same name as the lock and will be added to the house on the account.
- If you do not have an August Smart Lock, you will be prompted to name your cam and create a house to add it to.
- An Accessory Setup screen will appear that will get your Doorbell Cam connected to your network.
- Select the Network and type in your credentials.
- Wait for the device.
- Tap Done.
- Your Doorbell will connect and download new Firmware if needed.
- Tap Continue.