Connect Your Ring Video Doorbell 2 to Wi-Fi
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
? Do you know your Wireless Network name (SSID) and Key?
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
- Open the Ring app on your mobile device.
- Then tap on Set Up Device.
- Select the doorbell type you are setting up.
- And pick a name for it.
- Then wait for the app to detect your location or enter it manually.
- The app will show you where to find the setup button. Press and release it once you located it.
- You will be shown some instructions on how to connect the mobile device to the cameras Wi-Fi network.
- Go into your mobile devices Wi-Fi settings, look for a network name that contains Ring- then tap on it to connect.
- After that, return to the Ring app and you will be asked to pick the Wi-Fi network you wish to connect the camera to. Tap on your preferred Wi-Fi networks name.
- Then type in the Wi-Fi password if required and tap on Continue.
- At this point the camera should be set up and connected to Wi-Fi.
If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?
Although your Ring doorbell is compatible with most networking equipment, some network devices are incompatible. Usually when networking hardware does not work with your doorbell, it’s because it lacks support for the network protocols that the Ring doorbell uses to operate.
Your Ring doorbell is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz frequencies. Ring recommends WPA2 Wi-Fi security.
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
- In general, in most homes, you can be up to 30 feet from your router for a decent connection.
- From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
- Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.
Good Placement
Bad Placement
