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Basic Setup for Your August Connect

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Support.com Tech Pro Team
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1 Introduction: August Connect: Basic Setup

Control your August Smart Lock from anywhere using the August Connect Wi-Fi bridge.

This guide helps you setup your new August Connect!

2 August Connect: Plugging In

  1. Plug your August Connect within 15 feet of your Smart Lock for optimal performance.
  2. Wait for the flashing green light on the Connect.
    Top of August Connect with green arrow showing green LED
     
  3. If you don't see the light, press and hold the button for 3 seconds.
    Top of August Connect with green circle around the button
     

What the LED Colors Mean

A steady blinking green light indicates that August Connect is ready to be set up.  Go to Lock Settings and tap Connect to Wi-Fi.

The green light flashes quickly when connecting with your august Smart Lock.  A green light indicates normal remote operations are in process and requires no action.

A solid red light indicates that August Connect needs to be setup.  This can occur when:
  • The initial configuration period of 30 minutes times out.
  • Your August Connect is on the Wi-Fi network but not setup to operate your lock.
  • August Connect is unable to join the local WiFi network

A steady flashing Red Light indicates a communication problem, either between August Connect and your August Smart Lock or between August Connect and the internet. This typically represents a temporary problem.

? Are you using iOS or Android to install the August App?

  1. iOS
  2. Android

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Control your August Smart Lock from anywhere using the August Connect Wi-Fi bridge.

This guide helps you setup your new August Connect!

  1. Plug your August Connect within 15 feet of your Smart Lock for optimal performance.
  2. Wait for the flashing green light on the Connect.
    Top of August Connect with green arrow showing green LED
     
  3. If you don't see the light, press and hold the button for 3 seconds.
    Top of August Connect with green circle around the button
     

What the LED Colors Mean

A steady blinking green light indicates that August Connect is ready to be set up.  Go to Lock Settings and tap Connect to Wi-Fi.

The green light flashes quickly when connecting with your august Smart Lock.  A green light indicates normal remote operations are in process and requires no action.

A solid red light indicates that August Connect needs to be setup.  This can occur when:
  • The initial configuration period of 30 minutes times out.
  • Your August Connect is on the Wi-Fi network but not setup to operate your lock.
  • August Connect is unable to join the local WiFi network

A steady flashing Red Light indicates a communication problem, either between August Connect and your August Smart Lock or between August Connect and the internet. This typically represents a temporary problem.

  1. From the main screen, open the App Store.
    iOS app store icon.

  2. At the bottom of the screen, tap on Search.
    iOS app store search option.

  3. Type name of the desired app on the search bar at the top.
  4. Tap Search to start the search.
    iOS app store search button..

  5. Tap the App to see its download options.
  6. Next, tap the button:
    • GET if the app is free.
    • PRICE if it is a paid app.
  7. Tap OPEN once the app is installed.
  1. Open your August App.
    August Home icon
  2. Swipe right. In the side menu, tap Set Up New Device.
    August Home app page with set up new device highlighted
  3. Tap Set Up An August Connect.
    August Home set up a device page with set up an august connect highlighted
  4. Choose a lock to pair with your Connect.
  5. Tap Connect is Plugged In.
    August Home app page with OK, Connect is plugged in highlighted
  6. Choose your network and input your Wi-Fi password.
    iOS Accessory Setup page
  7. Tap Finalize Setup.
    August home app page with finalize setup highlighted
  1. Launch the Play Store on your device.
    Google play store icon.

  2. Search for your desired app using the search box located at the top.
  3. Touch the magnifying glass on the on-screen keyboard to search.
    Android Keyboard with search magnifying glass highlighted.

  4. On the app's install page, touch INSTALL.
  5. Review the install prompt that pops up. Once done, touch ACCEPT.
  6. Wait for the download to finish. Once done, touch OPEN to launch the app or go back to your apps to access the new app's icon.
  1. Tap the Menu icon.
    August Home app page showing menu highlighted in top left corner
  2. Tap Settings.
    August Home app menu with settings highlighted
  3. Tap your lock in Lock Settings.
    August Home app menu with Lock Settings for Front Door highlighted
  4. Tap Set Up August Connect.
    August Home menu for Front Door with set up august connect highlighted

In order for you to connect your August Connect with your August Home app and Wi-Fi network via Android, you will need to have a working August Smart Lock already set up within the August Home app.

  1. Open your August App.
    August home app icon
  2. Tap the Menu icon.
    August home app screen with menu icon highlighted
  3. Tap Settings.
    August Home app page with Settings highlighted
  4. Tap your lock in Lock Settings.
    August home app page with Lock Settings Front Door highlighted
  5. Tap Set Up August Connect.
    August Home app page with Set Up August Connect highlighted
  6. Tap Begin Scan to start connecting to Wi-Fi.
    August Home Connect to Wi-Fi page with Begin Scan highlighted
  7. Select your network.
  8. Type in your Wi-Fi password.
    August Home app Wi-Fi setup page with keyboard for password 
  9. The Connect will show that is connecting.
    August Home app connect to Wi-Fi page showing Connecting circle 
  10. Tap Done.