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Basic Setup for Your August Smart Lock Pro

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

1 Introduction: August Smart Lock: Basic Setup

With the August Smart Lock you can give keyless entry to family, friends, housekeepers and others without worrying about lost or copied keys. Control and monitor your door using the August Home App.

August Devices and a smart phone

This guide will help you setup and install your August Smart Lock.

2 August Smart Lock: Physical Installation

You will need a Phillip's Head Screwdriver.

  1. Use the supplied adhesive strip to hold the keyed side of the lock in place.
    Securing the existing lock. Illustration.
  2. Unscrew and remove the screws from your existing deadbolt thumb-latch. If there is an additional back plate, remove that as well. Be sure to unlock your deadbolt before removing the thumb-latch entirely.
    Removing the existing deadbolt. Illustration.
  3. The included mounting plate has two adjustable screw-holes that can be repositioned as needed. Remove the screws from the thumb-latch and insert them into the front of the mounting plate.
    Placing the smart lock mounting plate. Illustration.
  4. Tighten the screws by hand until the mounting plate is settled securely against the door. 
    Fastening the smart lock mounting plate. Illustration.
  5. Select your adapter from the Compatibility Chart.
    Deadbolt compatibility list. Diagram.
  6. If your lock brand is not in the chart, slide each adapter onto the tailpiece to find the right one. The correct adapter will have the small nub pointing up.
    Testing the fit of the deadbolt adapter. Illustration.
  7. Place the correct adapter onto the tail piece with the small nub pointing up.
    Installing the deadbolt adapter. Illustration.
  8. Pull out both side wing latches to prepare for mounting.
    Preparing the smart lock for mounting. Illustration.
  9. Slide the August Smart Lock over the tailpiece and attach it to the mounting plate. Make sure the back of the lock is flush with the door. To secure the August Smart Lock, clamp down both side wing latches to the mounting plate completely.
    Attaching the smart lock to the mounting plate. Illustration.
  10. Press down on the August logo located at the bottom of the face plate. Grab the top of the faceplate and remove it.
    Removing the smart lock faceplate. Illustration.
  11. While holding the batteries in place, remove the plastic battery isolation tab. Make sure that the battery is properly seated in its compartment.
    Removing the battery isolation tab. Illustration.
  12. Place the faceplate back onto the August Smart Lock, with the August logo at the bottom.
    Reinstalling the smart lock faceplate. Illustration.

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With the August Smart Lock you can give keyless entry to family, friends, housekeepers and others without worrying about lost or copied keys. Control and monitor your door using the August Home App.

August Devices and a smart phone

This guide will help you setup and install your August Smart Lock.

You will need a Phillip's Head Screwdriver.

  1. Use the supplied adhesive strip to hold the keyed side of the lock in place.
    Securing the existing lock. Illustration.
  2. Unscrew and remove the screws from your existing deadbolt thumb-latch. If there is an additional back plate, remove that as well. Be sure to unlock your deadbolt before removing the thumb-latch entirely.
    Removing the existing deadbolt. Illustration.
  3. The included mounting plate has two adjustable screw-holes that can be repositioned as needed. Remove the screws from the thumb-latch and insert them into the front of the mounting plate.
    Placing the smart lock mounting plate. Illustration.
  4. Tighten the screws by hand until the mounting plate is settled securely against the door. 
    Fastening the smart lock mounting plate. Illustration.
  5. Select your adapter from the Compatibility Chart.
    Deadbolt compatibility list. Diagram.
  6. If your lock brand is not in the chart, slide each adapter onto the tailpiece to find the right one. The correct adapter will have the small nub pointing up.
    Testing the fit of the deadbolt adapter. Illustration.
  7. Place the correct adapter onto the tail piece with the small nub pointing up.
    Installing the deadbolt adapter. Illustration.
  8. Pull out both side wing latches to prepare for mounting.
    Preparing the smart lock for mounting. Illustration.
  9. Slide the August Smart Lock over the tailpiece and attach it to the mounting plate. Make sure the back of the lock is flush with the door. To secure the August Smart Lock, clamp down both side wing latches to the mounting plate completely.
    Attaching the smart lock to the mounting plate. Illustration.
  10. Press down on the August logo located at the bottom of the face plate. Grab the top of the faceplate and remove it.
    Removing the smart lock faceplate. Illustration.
  11. While holding the batteries in place, remove the plastic battery isolation tab. Make sure that the battery is properly seated in its compartment.
    Removing the battery isolation tab. Illustration.
  12. Place the faceplate back onto the August Smart Lock, with the August logo at the bottom.
    Reinstalling the smart lock faceplate. Illustration.
  1. Open Settings on your phone or tablet.
    Settings icon.
  2. Then tap Bluetooth.
    iOS settings with Bluetooth selected.
  3. Make sure Bluetooth is set to On.
    Bluetooth settings with Bluetooth switch in ON position.
  1. From the main screen, open the App Store.
    iOS App Store icon
  2. At the bottom of the screen, tap on Search.
    iOS app store menu with search highlighted
  3. Type August Home on the search bar at the top.
  4. Tap Search to start the search.
    iOS Search button
  5. Tap the August Home App to see its download options.
    iOS app store search results with August Home highlighted
  6. Tap Get.
    August Home app store page with get highlighted
  7. Tap OPEN once the app is installed.
  1. Open your August Home App.
    August Home icon
  2. Tap Set Up My First August Device.
    August home app page with set up my first august device highlighted
  3. If you don't already have an account, the Home App will ask you to create one. Fill in the required information such as name and e-mail address.
    August Home app create an account page
  4. Next, the August Home App will ask you to create a security photo. Select or take a new photo.
    August Home security photo pages
  5. The August Home App will send you a text through your provided phone number. Verify your phone number by using the code texted to you.
    August Home verify phone number page
  6. After verifying your phone number, the app will send an e-mail to the one you provided earlier. You'll need to check your e-mail and either enter the verification code provided or just click the link.
    August Home verify email page
  7. Your Account will be created.

Connecting Your First Lock

  1. Tap Set Up a New Lock.
    August home app highlighting the set up a smart lock button highlighted.
  2. Tap Scan for Locks.
    August home app lock setup screen highlighting the scan for locks option.
  3. Name your Lock.
    August home app lock setup screen prompting the user to name the new lock.
  4. Next, calibrate your lock by rotating it all the way to the locked position.
    August home app lock setup screen prompting the user to calibrate the new lock.
  5. Next, rotate it in the opposite direction until it unlocks.
    August home app lock setup screen prompting the user to calibrate the new lock.
  6. Tap the green circle. The App will lock your door.
    August home app testing the lock calibration.
  7. That's it. Your lock is now calibrated and ready for use.

Connecting An Additional Lock

  1. Swipe right. In the side menu, tap Set Up New Device.
    August home app menu highlighting the set up new device option.
  2. Tap Set Up An August Smart Lock.
    August home app set up a device menu highlighting the august smart lock option.
  3. The App will scan for your new lock.
  1. Swipe down on your screen (or up, if using a tablet) to access the menu.
  2. Hold down on the Bluetooth icon to bring up Bluetooth options.
    Android pull down screen with Bluetooth icon highlighted. Screenshot.
  3. Ensure the Bluetooth switch is set to ON.
    Android pull down screen with Bluetooth toggle highlighted. Screenshot.
  1. Launch the Play Store.
    Android Play Store icon
  2. Search for August Home using the search box located at the top.
  3. Touch the magnifying glass on the on-screen keyboard to search.
    Android keyboard with search icon highlighted
  4. On the app's install page, touch INSTALL.
  5. Review the install prompt that pops up. Once done, touch ACCEPT.
  6. Wait for the download to finish. Once done, touch OPEN to launch August Home or go back to your apps to access the new app's icon.
  1. Open your August Home App.
    August Home icon
  2. Tap Set Up My First August Device.
    August home app page with set up my first august device highlighted
  3. If you don't already have an account, the Home App will ask you to create one. Fill in the required information such as name and e-mail address.
    August Home app create an account page
  4. Next, the August Home App will ask you to create a security photo. Select or take a new photo.
    August Home security photo pages
  5. The August Home App will send you a text through your provided phone number. Verify your phone number by using the code texted to you.
    August Home verify phone number page
  6. After verifying your phone number, the app will send an e-mail to the one you provided earlier. You'll need to check your e-mail and either enter the verification code provided or just click the link.
    August Home verify email page
  7. Your Account will be created.

Connecting Your First Lock

  1. Tap Start.
    August home app highlighting the start button.
  2. Tap Start Setup.
    August home app set up lock screen highlighting the start setup button.
  3. Name your Lock.
    August home app prompting the user to name the new lock.
  4. Next, calibrate your lock by rotating it all the way to the locked position.
    August home app prompting the user to calibrate the new lock.
  5. Next, rotate it in the opposite direction until it unlocks.
    August home app prompting the user to calibrate the new lock.
  6. Tap the green circle. The App will lock your door.
    August home app testing the calibration of the lock.
  7. That's it. Your lock is now calibrated and ready for use.

Connecting An Additional Lock

  1. Tap Set Up A New Device.
    August home app highlighting the set up a new device button.
  2. Tap Set Up An August Smart Lock.
    August home app set up a device menu highlighting the august smart lock option.
  3. Select your Lock.
    August home app set up a device menu prompting the user to select a model of august smart lock.
  4. You can choose whether to skip or install your lock with help from the app.
    August home app set up a device screen offering guided installation assistance options.
  5. Tap START SETUP.
    August home app set up lock screen highlighting the start setup button.
  6. The App will scan for your new lock.