How to Update an Amazon Echo Dot
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Support.com Tech Pro Team
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Introduction
Amazon's intelligent personal assistant is called Alexa. Alexa is a cloud-based voice service that can help you with tasks, entertainment, general information, and more. It is found across a range of different Amazon devices.
1 Check Version
Determining the software version on an Alexa device can be done with the Alexa app:
- From the main screen tap on the Menu symbol.
- Select Settings.
- Select the Alexa device.
- Scroll down until you see Device software version in the About section.
- Check what software version your device is supposed to have by navigating to https://www.amazon.com/gp/help/customer/display.html?nodeId=201602210 in your preferred web browser.
2 Update
Alexa devices receive software updates automatically over Wi-Fi. These updates usually improve performance and add new Alexa features. To download the latest software update for an Alexa device:
- Make sure the device is on and has an active Wi-Fi connection.
- Avoid saying anything to the device or using the Alexa app while performing the update.
- When the update is ready to install, the light indicator or light ring on the device pulses blue, and the device installs the latest update. Depending on the Wi-Fi connection, it can take up to 15 minutes to install the software update.
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YesNoAmazon's intelligent personal assistant is called Alexa. Alexa is a cloud-based voice service that can help you with tasks, entertainment, general information, and more. It is found across a range of different Amazon devices.
Determining the software version on an Alexa device can be done with the Alexa app:
- From the main screen tap on the Menu symbol.
- Select Settings.
- Select the Alexa device.
- Scroll down until you see Device software version in the About section.
- Check what software version your device is supposed to have by navigating to https://www.amazon.com/gp/help/customer/display.html?nodeId=201602210 in your preferred web browser.
Alexa devices receive software updates automatically over Wi-Fi. These updates usually improve performance and add new Alexa features. To download the latest software update for an Alexa device:
- Make sure the device is on and has an active Wi-Fi connection.
- Avoid saying anything to the device or using the Alexa app while performing the update.
- When the update is ready to install, the light indicator or light ring on the device pulses blue, and the device installs the latest update. Depending on the Wi-Fi connection, it can take up to 15 minutes to install the software update.