To get support from one of our Tech Pros just purchase a one-time fix or subscription. After your purchase, you can connect to a Tech Pro via phone or online chat and if needed the Tech Pro can also perform a virtual house call. You can also schedule a callback to have a Tech Pro fix your issue at a more convenient time.

Remote sessions require your permission to perform to start, you remain in complete control of the remote connection at all times, and you can see everything the technician does.

Your internet service provider (ISP) can typically assist you if the issue is with internet connectivity to the home. Support.com does not provide internet access, but we can help support all the connected devices in your home. We can help you with device connectivity, setup, and troubleshooting, or simply learning new features and functionality. With Support.com, you’ll receive premium support that allows you to sit back and watch while our experts do the work. You won’t have to spend time searching for answers online or bringing your device to a local technician.

We cover nearly all internet-connected devices, including, but not limited to: personal computers (PCs, Macs), smartphones (Android & iOS), Smart TVs, printers, routers, sound systems, gaming systems, home theaters, automation systems, digital assistants, drones, etc.

We cover the latest OS versions of Mac, Windows, Android, and iOS and older versions still supported by the manufacturer. At this time, we do not support Linux.

We can diagnose and resolve almost any tech problem via remote technical support. Some of the types of issues we have recently solved are: connecting devices to a home network, tuning up a slow computer, removing viruses or malware, setting up a new printer or device to the internet, recovering lost or deleted files, updating or installing new OS system or software, migrating data, help with password recovery, and more.

It’s simple. If we don’t fix it, you don’t pay. We offer a 30-day money-back guarantee.

Support.com has been in the business of providing tech support since 1997. We are a wholly-owned subsidiary of publicly-traded Greenidge Generation Holdings (NASDAQ: GREE)

Our Tech Pros have been solving tech issues for years across all brands and devices. They go through rigorous hiring and training processes and receive robust coaching and mentoring from our senior staff and hands-on learning experiences.

We offer monthly and annual subscription plans that provide unlimited technical support from a Tech Pro for all of your connected devices. In addition, we offer a one-time fix option that covers any single technical issue with your devices. Our step-by-step Guided Path® instructions are available for free.

Our monthly and annual subscription plans cover all internet-connected devices that you own at a single physical address, this includes computers and mobile phones to printers, Smart TVs, and even drones.

Yes, before the end of each subscription term we’ll auto-renew you for another term by charging your payment method on file. To opt-out of auto-renew, you will need to cancel your subscription. To cancel your subscription and opt-out of auto-renew, login to your My Account page and select "Cancel Subscription" or call 1-833-202-2695.

You can cancel your subscription by calling us at 1-833-202.2695 or logging in to your account at support.com.

View our gift plans and select the plan you’d like to purchase. You’ll then be prompted to enter the recipient’s name and email address to start the checkout process.

Yes. Our business plans covers up to 10 users. Learn more.