Step-by-Step Guides
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Categories
How Do I Recover Deleted Files for USB or External Hard Drive?
A guide to to help you recover recently deleted files.
Guide
My Computer Is Typing in All Caps
Your computer won't stop tying in ALL CAPS. Here's how to fix it.
Repair
How Do I Connect a Bluetooth Device to My Smartphone?
Learn how to pair Bluetooth-enabled devices to another device.
Guide
How to Secure Zoom and Stop Zoom-bombing
Protect your next meeting from unwanted guests by password protecting your meeting, creating a waiting room, stopping unwanted screen sharing, and locking the meeting.
Guide
How Do I Save My Smartphone's Contacts?
Learn how to save contacts from your smartphone for backup purposes and so on.
Guide
How Do I Format a USB or External Hard Drive?
Learn how to format your USB thumb drive or external hard drive.
Guide
My Computer Can't Read a Disc I Inserted
Learn how to fix common issues that can cause your disc drive to no longer function.
Repair
How to Tell if Email Attachments are Safe or a Virus
Opening email attachments is a common way to get malware. Steps to quickly verify the sender. How to safely inspect attachments. How to spot spam. What to do with a download.
Blog
How to Avoid COVID Online Scams
Recognize and protect yourself from COVID-19 scams such robocalls, spoof emails, text message scams, app scams, etc.
Blog
How to Keep Personal Information Safe Online
Your Social Security numbers, credit cards, online passwords may be at risk. Here are 12 ways to keep personal information safe on the Internet.
Blog
How to Create, Store and Manage Passwords Securely
A password must be strong enough to hold up to hackers and brute-force attacks. Learn about creating the perfect password, managing online accounts and two-factor authentication.
Blog
Complete Guide to Online Safety, Phishing and Scams
Our definitive online safety guide. Spot email phishing, marketplace and other scams to avoid identity theft and malware. Strong passwords and MFA. Parental controls.
Blog
How to Fix Poor Audio or Video Quality for VOIP
Learn how to resolve quality issues that can plague your experience with VOIP software services & what causes them to avoid them in the future.
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