Aeotec Smart Home Hub LEDs code

Authored by: Support.com Tech Pro Team

1. What do the LEDs on Aeotec Smart Home Hub mean?

LED ColorLED activity descriptionFunction detail

Alternating Green and Red

Hub is ready to be claimed (with or without internet), you have 30 minutes to start the setup process. 

If you miss this window for setup and your hub is blinking blue, just unplug power, replug your hub, then wait 1 minute. 

Solid BlueHub is claimed and connected to the network, but has no internet or server connection.

Make sure to check SmartThings status webpage to ensure that SmartThings cloud is operational. If it is, try swapping between WiFi and Ethernet.

Blinking Blue

There is no Ethernet or WiFi connection. This can happen if you allow Smart Home Hub to timeout its setup process. 

Simply unplug your hub, and then re-plug your hub. If using WiFi, try connecting it to Ethernet.

Blinking MagentaDownloading update

Solid MagentaApplying update

Solid GreenHub is connected

Blinking GreenHub is in pair mode (searching for device)

Fast Blinking GreenHub is in Z-Wave exclusion mode

Blinking Yellow/AmberFactory Reset in process

Solid Yellow/AmberFactory Reset process complete

Blinking Red

An Issue occurred during bootup, wait at least 2 minutes to see if it’ll resolve itself. 

Try an extended power cycle to resolve this issue. (wait a minimum of 6 minutes before powering up the hub again.)

Solid Red

Hardware issue, wait at least 2 minutes to see if it’ll resolve itself.

Power cycle the hub (attempt this a few times), if the issue does not get resolved, contact support.