Basic Setup for Your SmartThings Hub

Authored by: Tech Pro Team
This Guided Path® was written and reviewed by’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

The SmartThings Hub lets you connect wirelessly to a wide range of smart devices.

This guide will help you setup and connect your SmartThings Hub.

A samsung smartthings hub

? Are you using a iOS or Android device?

  1. iOS
  2. Android

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

The SmartThings Hub lets you connect wirelessly to a wide range of smart devices.

This guide will help you setup and connect your SmartThings Hub.

A samsung smartthings hub

  1. From the main screen, open the App Store.
    iOS app store icon

  2. At the bottom of the screen, tap on Search.
    iOS app store search icon

  3. Type SmartThings on the search bar at the top.
  4. Tap Search to start the search.
    iOS app store search button.

  5. Tap the App to see its download options.
    iOS search results for smartthings

  6. Next, tap the GET button.
    Smartthings ios app page with GET highlighted

  7. Tap OPEN once the app is installed.
  1. Open the SmartThings app.
    Smartthings icon

  2. Tap New to SmartThings.
    Smartthings first time setup page with new to smartthings highlighted

  3. Tap Create account.
    Smartthings samsung account setup page

  4. Tap Agree for the Samsung Terms and Conditions, Terms of Services, and Samsung Privacy Policy.
    Smartthings samsung account terms of service agreement

  5. Enter your email address.
  6. Enter your password (at least eight characters containing at least one number and one letter).
  7. Confirm your password.
  8. Enter your first and last name.
  9. Enter your ZIP code and date of birth.
  10. Tap Next.
    Samsung account information

  11. Tap Done.
  12. Select your country.
    Samsung account country list

  13. Tap Continue.
  1. The unique 6-character Welcome Code for the Samsung SmartThings Hub (Hub v2) is packaged with the Hub and located on a card under the Hub's tray in the box.
    Smartthings hub welcome code card

  2. Enter the Welcome Code for your Hub.
    Smartthings hub enter code field

  3. Tap Next.
    Smartthings hub app next icon

  4. Connect the Hub using the included power and network cables.
    Back of a smartthings hub showing the connections and cables

  5. Wait while the Hub downloads any available firmware upgrades. Do not unplug the Hub during the setup process. Wait for the Hub to show solid green LEDs.
    Front of a smartthings hub showing the LEDs

  6. When the Hub shows solid green LEDs, tap Continue.
    Smartthings hub app connection page
  1. Tap Grant Location Permission.
    Smartthings app setup your location page with grant location permission button

  2. Tap Allow to give the SmartThings app permission to know your mobile device’s GPS coordinates. (By doing so, SmartThings can trigger different actions to happen automatically when you enter and leave your customized Location).
    iOS allow smartthings to access your location popup

  3. Tap to give your location a name (defaults to “Home”).
  4. Tap This is My Location to confirm your physical location.
    Smartthings app this is my location confirmation page

    1. If needed, tap Change Location.
    2. Long press the pin in a new spot on the map, or tap and hold the pin to drag it.
    3. Tap and drag the dot to change the size of the geofence surrounding your home.
    4. Tap Save.

  5. Wait for the success message that your Hub has been activated.
    Smartthings app successful activation page

  6. Tap OK.

Your Hub is now connected and up and running, and you’re ready to connect your Things.

  1. Read the in-app instructions and when finished, tap OK, got it.
  2. The app will display the Things page.
  3. Tap Add a Thing.
    Smartthings app add a thing page

  4. The app will say Looking for devices…
    Smartthings app looking for devices

  5. While the Hub searches, perform the connection/inclusion process specific to that device.
    • Consult the device's manual for instructions.
  6. When the device is discovered, it will be listed at the top of the screen.
    Smartthings app showing it found a device

  7. Tap the device to rename it and tap Done.
  8. When finished, tap Save.
  9. Tap Ok to confirm.
    Smartthings app confirm paired devices popup

You’re all done! Enjoy your new smart home.

  1. Launch the Play Store.
    Google play store icon

  2. Search for SmartThings using the search box located at the top
  3. Touch the magnifying glass on the on-screen keyboard to search.
    Google play store search keyboard

    Google play store smartthings search results

  4. On the app's install page, touch INSTALL.
    Google play store smartthings mobile app page showing install highlighted

  5. Review the install prompt that pops up. Once done, touch ACCEPT.
  6. Wait for the download to finish. Once done, touch OPEN to launch the app or go back to your apps to access the new app's icon.