.png)
The Blue Screen of Death (BSOD) error code 0x0000011B, often accompanied by the message "DRIVER_RETURNED_HOLDING_CANCEL_LOCK," indicates a critical issue within the Windows operating system. It occurs when a driver improperly returns from a cancel routine while holding the global cancel lock. This leads to a cascade of problems, such as failed cancellation calls, system deadlocks, or additional STOP errors.
This error is typically a symptom of a deeper driver or kernellevel problem that needs immediate attention to restore system stability.
Several factors can trigger this error. Here's a breakdown:
1. Faulty or Incompatible Drivers
A driver not properly optimized or compatible with the current version of Windows can mishandle the global cancel lock, causing the error.
2. Driver Conflicts
Multiple drivers attempting to access or manage the same resources can lead to conflicts, especially when one holds the cancel lock improperly.
3. Outdated System Components
Using outdated drivers, firmware, or a legacy operating system increases the chances of encountering kernellevel issues like this one.
4. Corrupted Driver Files
Corrupted or partially installed drivers can cause unpredictable behavior, including failure in cancel routines.
5. Hardware Malfunctions
Issues with connected devices or faulty hardware components (e.g., hard drives or peripherals) can lead to driver failures.
6. Overclocking or Unstable System Settings
Aggressive system settings or overclocking can push drivers beyond their limits, increasing the risk of this BSOD.
Below are detailed steps to address this issue effectively:
Safe Mode runs the system with minimal drivers and services, providing a stable environment to troubleshoot.
1. Restart your PC and press F8 or Shift + F8 before Windows loads.
2. Select Safe Mode with Networking from the options menu.
To resolve driver related issues:
1. Update Drivers:
Open Device Manager by pressing `Win + X` and selecting it.
Locate drivers marked with a yellow warning icon.
Rightclick the driver and select Update driver.
Choose Search automatically for updated driver software.
2. Reinstall Drivers:
If updating doesn’t work, uninstall the problematic driver.
Download the latest version from the manufacturer’s website.
Install it manually.
If the error began after a recent update:
1. Open Device Manager.
2. Right click the driver causing the issue and select Properties.
3. Go to the Driver tab and click Roll Back Driver.
Corrupt system files can contribute to BSOD errors.
1. Open Command Prompt as an administrator.
2. Run the following command:
```bash
sfc /scannow
```
3. Wait for the scan to complete and follow any prompts to fix issues.
Ensure you are using the latest patches and updates for your operating system.
1. Go to Settings > Update & Security > Windows Update.
2. Click Check for updates.
3. Install any available updates and restart the PC.
Malfunctioning hardware can cause driver errors:
1. Use diagnostic tools (e.g., Windows Memory Diagnostic or manufacturer utilities) to test RAM and storage devices.
2. Disconnect external peripherals and test the system stability.
Sometimes, tweaking advanced settings can help mitigate BSODs.
1. Press `Win + R`, type `sysdm.cpl`, and hit Enter.
2. Go to the Advanced tab and click Settings under Startup and Recovery.
3. Uncheck Automatically restart under System Failure to prevent endless reboot cycles.
If all else fails, revert your system to a previous state before the error occurred:
1. Open the Start menu, search for System Restore, and select it.
2. Follow the onscreen instructions to choose a restore point.
As a last resort, perform a clean installation of Windows to start fresh. Ensure you back up all important data before proceeding.
Prevention is better than cure. Follow these tips to avoid future occurrences:
1. Keep Drivers Updated:
Regularly update drivers using trusted sources or tools like Windows Update or manufacturer software.
2. Use Reliable Hardware:
Ensure all hardware components and peripherals are compatible with your system and functioning properly.
3. Avoid Overclocking:
Stick to stable system settings and avoid aggressive overclocking.
4. Enable Automatic Windows Updates:
Ensure you always receive critical patches and driver updates.
5. Monitor System Health:
Use tools like Reliability Monitor or Event Viewer to proactively identify potential issues.
The BSOD error 0x0000011B might seem intimidating, but with the right approach, you can resolve it effectively and prevent it from recurring. By understanding its root causes and following this comprehensive guide, you’ll keep your system running smoothly and minimize the risk of future interruptions.
If you’re still having trouble, consider reaching out to Support.Com for a personalized solution to all technical support issues.
Support.com is committed to your privacy
We do not share or sell your data to third parties. We do use cookies and other third-party technologies to improve our site and services. The California Consumer Privacy Act (CCPA) gives you the ability to opt out of the use of cookies, third-party technologies and/or the future sale of your data. Do not sell my personal information.
Support.com is committed to your privacy
Read our Privacy Policy for a clear explanation of how we collect, use, disclose and store your information
