Connect Your Amazon Echo Intelligent Personal Assistant to Wi-Fi
1 Introduction: Amazon Echo: Connect to Wi-Fi
2 Wi-Fi Network: Credentials
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
? Do you know your Wireless Network name (SSID) and Key?
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
- Open the Alexa App on your mobile device.
- From the main screen tap on the Menu symbol.
- Select Settings.
- Select your device from the list.
- Then tap on Update Wi-Fi.
- On your Alexa device, press and hold the Action button until the light ring changes to orange. Your mobile device will then connect to your Echo device.
- A list of available Wi-Fi networks will appear in the app. Select your Wi-Fi network.
- And enter the Wi-Fi password (if required) then tap on Connect.
- After your device connects to your Wi-Fi network, a confirmation message appears in the app.
If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?
A small amount of router configurations may not be compatible with the Amazon Echo.
- This device is not compatible with Ad Hoc Networks.
- The preferred wireless protocol is using WPA2 with AES encryption.
- Avoid using WPA/WPA2 Mixed as it can cause issues on some routers.
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
- In general, in most homes, you can be up to 30 feet from your router for a decent connection.
- From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
- Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.
Good Placement
Bad Placement
