Connect Your Chromebook to Wi-Fi
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
? Do you know your Wireless Network name (SSID) and Key?
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
- Select the User menu by clicking your profile picture in the bottom-right corner.
- Select the triangle > next to the network option.
- Make sure Wi-Fi is turned on at the top of the menu. Then, select your Wi-Fi network, it will usually be at or near the top.
- Enter your Wi-Fi password. You may also want to place a check mark next to Share this network with other users, so other people who use this Chromebook can connect to this Wi-Fi network as well. Then, select Connect.
- When you are connected, the Wi-Fi icon will show as filled in in the bottom right-hand corner.
If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?
There are 2 main ways to restart your Chromebook. The first method is preferred.
Shut Down From Menus
- Select the User menu by clicking your profile picture in the bottom-right corner.
- Select the Power symbol. Your Chromebook will turn off.
- Wait 10 seconds.
- Push the Power Button on your Chromebook to turn it back on.
Shut Down With Hardware
- Push and hold the Power Button on your keyboard for 10 seconds.
- Wait 10 seconds.
- Push the Power Button on your Chromebook to turn it back on.
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
- In general, in most homes, you can be up to 30 feet from your router for a decent connection.
- From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
- Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.
Good Placement
Bad Placement
