- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
? Do you know your Wireless Network name (SSID) and Key?
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
- Set the Power Switch to ON to turn on the camera.
- Press the Menu button on the camera.
- Use the Control Wheel to navigate the menu. You can turn the control wheel or press ▲/▼/►/◄ to move the selection frame. Press ● in the center of the control wheel to set the selected item.
- Go right to Wireless
, go through the numbered screen and look for Access Point Set. then select it.
- Wait for the Wi-Fi network list to get populated.
- Highlight your Wi-Fi network and select it.
- Type in the Wi-Fi password and select OK.
- No other settings need to be set. Select OK.
- Wait for the Wi-Fi network to be registered then select OK.
- Once connected, the Wi-Fi network will show a checkmark next to its name.
If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?
At this time, Sony has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Sony camera, please reach out to the manufacturer directly for further assistance.
Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
- In general, in most homes, you can be up to 30 feet from your router for a decent connection.
- From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
- Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.