Dealing with Firmware Update Issues On Your Asus Router

Authored by: Support.com Tech Pro Team

1. Introduction: Router Firmware Upgrade Issues

If your router is not functioning well after a firmware upgrade, you can restore its factory settings. This will replace any user-defined settings with factory defaults.

Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

2. Asus Router: Factory Reset

Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

To perform a factory reset, please follow the steps below:

1. Disconnect all cables from the router except the power cord
2. Ensure that your router is on.
   
3. Locate the reset button on the router, usually found on the back of the router in a pin sized hole between two triangles.
   

1. Use a paper clip to press and hold the reset button for 10 to 15 seconds until all the lights on the router flash, then release.
2. Release the button and allow the router to restart with the default factory settings.
3. The factory default settings should now be restored. Log back into your router to begin re-configuring the device.

The default credentials are:

• Username: admin
• Password: admin

3. What's next?