Dealing with Firmware Update Issues On Your D-Link Router

Authored by: Support.com Tech Pro Team

1. Introduction: Router Firmware Upgrade Issues

If your router is not functioning well after a firmware upgrade, you can restore its factory settings. This will replace any user-defined settings with factory defaults.

Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

2. D-Link Router: Factory Reset

Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

To perform a factory reset, please follow the steps below:

  1. Ensure that the router is ON.
  2. Locate the small hole that reads Reset from the back of the router.
Back of router with reset button highlighted.
  1. Press/Hold down the Reset button with a Paper Clip for 10-15 seconds and release.
  2. After you have completed the steps from 1 to 3, the router will be reset to the factory default settings.
  3. Your D-Link router is now using the default settings for the network configuration.

For DIR-xxx routers, the default credentials are:

  • Username: admin
  • Password: no password

For DSR-xxx routers, the default credentials are:

  • Username: admin.
  • Password: admin

3. What's next?