Blue Screen of Death (BSOD) errors are dreaded disruptions that can cause your system to crash and interrupt your workflow. One rare BSOD error that occasionally rears its head is Error Code 0x0000000B, also known as “NO_EXCEPTION_HANDLING_SUPPORT.”This guide will explain what this error is, what causes it, and how to fix it effectively.
BSOD Error Code 0x0000000B indicates a critical system failure related to exception handling mechanisms in the operating system kernel. Exception handling is the process where the system manages unexpected errors during operation. If this mechanism fails, the system halts to prevent further damage, displaying this BSOD error.
You’ll typically see a message like:
`"NO_EXCEPTION_HANDLING_SUPPORT"`
This suggests the operating system was unable to recover from an error due to missing or corrupt exception handling components.
Understanding the root cause of the error is crucial for fixing it. Here are the most common triggers:
If essential system files responsible for exception handling are damaged, deleted, or improperly configured, it can result in this BSOD.
Faulty drivers, especially those for critical hardware like GPUs or storage devices, may conflict with the operating system and cause this error.
Malware can corrupt important system components, including exception handling mechanisms, leading to this error.
Hardware issues, such as failing RAM, storage device errors, or overheating components, can disrupt the system's ability to handle exceptions.
Overclocked CPUs or improperly configured BIOS settings may destabilize your system, causing kernel-related issues.
Some software, especially low-level applications like antivirus tools, can interfere with kernel operations, triggering BSODs.
Here’s a step-by-step guide to resolve this issue. Follow these solutions carefully:
Safe Mode runs your system with minimal drivers and services. It’s an excellent way to troubleshoot BSOD errors.
Steps:
1. Restart your computer and press F8or Shift + F8during boot.
2. Select Safe Modeor Safe Mode with Networking.
3. Diagnose and apply fixes, as outlined below.
These tools can scan and repair corrupted or missing system files.
Steps for SFC:
1. Open Command Prompt as Administrator.
2. Type:
```
sfc /scannow
```
3. Let the tool complete the scan.
Steps for DISM:
1. In the Command Prompt, type:
```
DISM /Online /Cleanup-Image /RestoreHealth
```
2. Restart your PC after the scan finishes.
Faulty drivers are a common cause of BSODs.
Steps:
1. Press Win + X and select Device Manager.
2. Identify any devices with a yellow exclamation mark.
3. Right-click the device and select Update Driver or Roll Back Driver if the issue started after a recent update.
Use trusted antivirus software or built-in tools like Windows Defender to scan for and remove malware.
Steps:
1. Open Windows Security from the Start Menu.
2. Go to Virus & Threat Protection > Quick Scan.
3. For thorough results, select Full Scan.
Use Windows Memory Diagnostic Tool:
1. Press Win + R, type `mdsched.exe`, and press Enter.
2. Choose Restart now and check for problems.
Run CHKDSK:
1. Open Command Prompt as Administrator.
2. Type:
```
chkdsk C: /f /r
```
Check temperatures using tools like HWMonitor and clean dust from hardware components if necessary.
If you've overclocked your CPU or changed BIOS settings, resetting them to default can fix stability issues.
Steps:
1. Restart your PC and press the BIOS key (usually F2, F12, or Del).
2. Navigate to the Reset to Default option.
3. Save and exit.
This isolates third-party software conflicts.
Steps:
1. Press Win + R, type `msconfig`, and press Enter.
2. Under the Services tab, check Hide all Microsoft servicesand disable non-essential services.
3. Go to the Startup tab and disable startup items.
4. Restart your PC.
Restore your system to a point before the error began.
Steps:
1. Press Win + S, type System Restore, and select it.
2. Follow the wizard to choose a restore point.
If all else fails, a clean installation of Windows can resolve deep-rooted system issues.
Backup First:Save your important files to an external drive or cloud storage.
Use a bootable USB drive to reinstall Windows.
1. Keep Your System Updated:Regularly install Windows updates to patch vulnerabilities.
2. Maintain Updated Drivers:Use tools like Driver Booster to automate driver updates.
3. Avoid Unverified Software:Install software only from trusted sources.
4. Scan for Malware Regularly:Perform routine scans with trusted antivirus tools.
5. Monitor Hardware Health:Use tools like CrystalDiskInfo or MemTest86 to check your components.
6. Avoid Overclocking:If you must overclock, do so cautiously and monitor system stability.
BSOD Error 0x0000000B, while rare, can be a challenging issue to resolve due to its connection with the system's exception handling mechanism. By following this comprehensive guide, you can identify and fix the underlying causes of the error, ensuring your system remains stable and functional. With preventive measures in place, you can significantly reduce the likelihood of encountering this error in the future.
If you’re still having trouble, consider reaching out to Support.Com for a personalized solution to all technical support issues.