How to add and reset August products on Hubitat Elevation hub
Authored by: Support.com Tech Pro Team
1. Introduction
How to add and reset August products on Hubitat Elevation hub
2. Resolution
Factory Reset
You must have your lock first connected to the August App
Go into Lock Settings > Z-Wave Settings. If you are connected, you will see Remove Z-Wave Device. Select Remove Z-Wave Device and on the next page you will see two options:
My Hub is in Exclusion Mode - use this mode when you have working hub and can properly disconnect.
My Hub is No Longer Working - use this mode to RESET the Device.
Select the My Hub is No Longer Working option and then select Reset Z-Wave Device.
Join the Z-Wave Network
You must have your lock first connected to the August App
From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
On the August App, go into Lock Settings and door for Z-Wave Settings.
The first time the screen will state that "The Lock is not connected to a Z-Wave Network". Select "Add to a Z-Wave Network".
Follow the instructions to put the lock into Learn Mode.
Exclusion from the Z-Wave Network
You must have your lock first connected to the August App
From the Hubitat Web Interface, go to the device's details page, select Remove Device, then Remove
From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
Go into Lock Settings > Z-Wave Settings. If you are connected, you will see Remove Z-Wave Device.
Select Remove Z-Wave Device and on the next page you will see two options.
My Hub is in Exclusion Mode - Use this mode when you have a working hub and can properly disconnect.
My Hub is No Longer Working - Use this mode to RESET the Device.
Select the My Hub is in Exclusion Mode option to exclude the lock from the Z-Wave network.
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