How to add and reset BeSense products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset BeSense products on Hubitat Elevation hub

2. Resolution

Zwave PLUS Ceiling PIR Sensor

Product Number

Device Type

Protocol

IX32

Motion Sensor

Z-Wave

Factory Reset

1. Press the tamper switch 6 times to restore factory settings.

Join the Z-Wave Network

1. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
2. Activate the inclusion mode of the sensor by pressing the tamper switch 3 times.
3. Wait about 15-30 seconds while the sensor and hub finish the inclusion process.

Exclusion from the Z-Wave Network

1. From the Hubitat Web Interface, go to the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Press the tamper switch 3 times and the sensor will be removed from the Z-Wave network after 15-30 seconds.

Zwave Plus Window/Door Sensor

Product Number

Device Type

Protocol

IM20

Contact Sensor

Z-Wave

Factory Reset

1. Press the tamper switch for 6 times to restore factory settings.

Join the Z-Wave Network

1. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
2. Activate the inclusion mode at the sensor by pressing the tamper switch 3 times.
3. Wait about 15-30 seconds while the sensor and hub finish the inclusion process.

Exclusion from the Z-Wave Network

1. From the Hubitat Web Interface, go to the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Press the tamper switch 3 times and the sensor will be removed from the Z-Wave network after 15-30 seconds.

Zwave PIR Sensor

Product Number

Device Type

Protocol

IX30

Motion Sensor

Z-Wave

Factory Reset

1. Press the tamper switch for 6 times to restore factory settings.

Join the Z-Wave Network

1. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
2. Activate the inclusion mode at the sensor by pressing the tamper switch 3 times.
3. Wait about 15-30 seconds while the sensor and hub finish the inclusion process.

Exclusion from the Z-Wave Network

1. From the Hubitat Web Interface, go to the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Press the tamper switch 3 times and the sensor will be removed from the Z-Wave network after 15-30 seconds.