How to add and reset IRIS products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset IRIS products on Hubitat Elevation hub

2. Resolution

V1 Button 

Product Number

Device Type

Protocol

BTN900

Button

Zigbee

Factory Reset

1. Squeeze the two sides of the smart button together by the ridges and gently pull them apart to reveal the battery compartment.
2. Remove the battery for at least 10 seconds. Reinsert the battery.
3. Within 10 seconds of reinserting the battery press the reset button next to the battery 8 times in a row, once per second.
4. Upon a successful reset, the smart button will flash green indicating the device is now ready to pair.
5. The green light can be dim, if you're in a well-lighted area this light could be difficult to see. 
6. If your button does not flash green check your battery, then retry from step 2.

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. With the smart button, squeeze the two sides together by the ridges and gently pull them apart to reveal the battery compartment.
4. Remove and re-insert the battery. When the smart button begins looking for your hub, the light around the button will flash green.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Squeeze the two sides of the smart button together by the ridges and gently pull them apart to reveal the battery compartment.
3. Remove the battery for at least 10 seconds. Reinsert the battery.
4. Within 10 seconds of reinserting the battery press the reset button next to the battery 8 times in a row, once per second.
5. Upon a successful reset, the smart button will flash green indicating the device is now ready to pair.
6. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.
7. If your button does not flash green check your battery, then retry from step 2.

V1 Care Pendant  

Product Number

Device Type

Protocol

PDT900

Button Controller

Zigbee

Factory Reset

1. Insert the supplied access tool into the small opening at the top of the key fob. Gently pry open the case to reveal the battery compartment.
2. Remove the battery for at least 10 seconds. Reinsert the battery.
3. Within 10 seconds of reinserting the battery, press either button 8 times in a row, once per second. The lights on the pendant should begin to flash.
4. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Insert the supplied access tool into the small opening at the top of the pendant. Gently pry open the case to reveal the battery compartment.
4. Insert the battery in the correct orientation. The pendant will light up and start flashing as it begins searching for your hub
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Insert the supplied access tool into the small opening at the top of the key fob. Gently pry open the case to reveal the battery compartment.
3. Remove the battery for at least 10 seconds. Reinsert the battery.
4. Within 10 seconds of reinserting the battery, press either button 8 times in a row, once per second. The lights on the pendant should begin to flash.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 

V1 Door/Window Sensor  

Product Number

Device Type

Protocol

DWS800

Contact Sensor

Zigbee

Factory Reset

1. Squeeze the sides and pop open the sensor to reveal the battery, remove the battery and wait 10 seconds.
2. Reinsert the battery and immediately press the white reset button 8 times.
3. Your Iris Contact Sensor should now be flashing green indicating it's ready to pair
4. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. On the large piece, remove the back by squeezing the semi-circles on either side.
4. The sensor's LED will flash while searching for the hub.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Squeeze the sides and pop open the sensor to reveal the battery, remove the battery and wait 10 seconds.
3. Reinsert the battery and immediately press the white reset button 8 times.
4. Your Iris Contact Sensor should now be flashing green indicating it's ready to pair
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 

V1 Keyfob  

Product Number

Device Type

Protocol

KEY903

Presence Sensor

Zigbee

Factory Reset

1. Insert the supplied access tool into the small opening at the top of the key fob. Gently pry open the case to reveal the battery compartment.
2. Remove the battery for at least 10 seconds. Reinsert the battery.
3. Within 10 seconds of reinserting the battery, press either button 8 times in a row, once per second. The lights on the key fob should begin to flash.
4. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Insert the supplied access tool into the small opening at the top of the key fob. Gently pry open the case to reveal the battery compartment.
4. Insert the battery in the correct orientation. The fob will light up and start flashing as it begins searching for your hub.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Insert the supplied access tool into the small opening at the top of the key fob. Gently pry open the case to reveal the battery compartment.
3. Remove the battery for at least 10 seconds. Reinsert the battery.
4. Within 10 seconds of reinserting the battery, press either button 8 times in a row, once per second. The lights on the key fob should begin to flash.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 

V1 Motion Sensor  

Product Number

Device Type

Protocol

MOT800

Motion Sensor

Zigbee

Factory Reset

1. Squeeze the raised edges on the sides of the motion sensor to take it apart to expose the battery.
2. Remove the battery for at least 10 seconds. Reinsert the battery.
3. As soon as the battery is reinserted, press the reset button 8 times in a row, once per second. The lights on the top right corner of the motion sensor should begin to flash. (You may have to make a shadow over the device to see the flashing light). Once the light is flashing you're ready to pair.
4. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. On the large piece, remove the back by squeezing the raised edges on both sides.
4. Insert the battery. The sensor's LED will flash while searching for the hub.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Squeeze the raised edges on the sides of the motion sensor to take it apart to expose the battery.
3. Remove the battery for at least 10 seconds. Reinsert the battery.
4. As soon as the battery is reinserted, press the reset button 8 times in a row, once per second. The lights on the top right corner of the motion sensor should begin to flash. (You may have to make a shadow over the device to see the flashing light). Once the light is flashing you're ready to pair.
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see. 

V1 Smart Plug 

Product Number

Device Type

Protocol

SPG800

Outlet

Zigbee

Factory Reset

1. Remove the Smart Plug from the receptacle.
2. Press and hold the button on the front for 15 seconds.
3. Insert the Smart Plug back into the receptacle.
4. Immediately press the button on the front of the Smart Plug 8 times, allowing 1 second between each press.

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Insert the Smart Plug into any wall outlet.
4. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
5. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Remove the Smart Plug from the receptacle.
3. Press and hold the button on the front for 15 seconds.
4. Insert the Smart Plug back into the receptacle.
5. Immediately press the button on the front of the Smart Plug 8 times, allowing 1 second between each press.

V2 Button 

Product Number

Device Type

Protocol

3460-L

Button

Zigbee

Factory Reset

1. Remove battery. Wait 10 seconds then re-insert the battery.
2. Within 10 seconds after re-inserting the battery, press the button 8 times. The light will vary dimly flash solid blue, then flash blue (even more faintly).
3. The + side of the battery should be facing the bottom of the button when you insert the tray. At this point, blue light should be flashing on the button's top. If you don't see this, take the battery back out and try again. 
4. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. At this point, blue light should be flashing on the button's top. If you don't see this, take the battery back out and try again.
4. The + side of the battery should be facing the bottom of the button when you insert the tray. At this point, blue light should be flashing on the button's top. If you don't see this, take the battery back out and try again. 
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Remove battery. Wait 10 seconds then re-insert the battery.
3. Within 10 seconds after re-inserting the battery, press the button 8 times. The light will vary dimly flash solid blue, then flash blue (even more faintly).
4. The + side of the battery should be facing the bottom of the button when you insert the tray. At this point, blue light should be flashing on the button's top. If you don't see this, take the battery back out and try again. 
5. The LED can be dim, if you're in a well-lighted area this light could be difficult to see.

V2 Door/Window Sensor 

Product Number

Device Type

Protocol

3320-L

Contact Sensor

Zigbee

Factory Reset

1. Slide the battery cover off, remove the battery and wait 10 seconds.
2. Using a paper clip, press and hold the reset button completely down while reinserting the battery.
3. Hold the reset button for an additional 2 seconds and release. The contact sensor should begin flashing blue.
4. The reset button is a small black button above the battery. 

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Remove battery. Wait 10 seconds then re-insert the battery.
4. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
5. After the pairing test, your Iris Contact Sensor is working by opening and closing the door or window it's set up on (The LED should flash GREEN when opened/closed)
6. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Slide the battery cover off, remove the battery and wait 10 seconds.
3. Using a paper clip, press and hold the reset button completely down while reinserting the battery.
4. Hold the reset button for an additional 2 seconds and release. The contact sensor should begin flashing blue.
5. The reset button is a small black button above the battery 

Garage Door Opener 

Product Number

Device Type

Protocol

GD00Z-1

Garage Door Opener

Z-Wave

Factory Reset

1. Unplug your device and wait 10 seconds
2. Restore power to the device
3. Press the Link (Z-Wave) button on the left side of the device 5 times within 10 seconds to reset your device.

Join the Z-Wave Network

1. Perform a factory reset before attempting to join the Z-Wave network.
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
3. Ensure your Iris Garage Door Controller is plugged in, and the tilt sensor battery is active/working.
4. Press the Link (Z-Wave) button once located on the left of the Iris Garage Door Controller.
5. When your device triple beeps, it has successfully joined the Z-Wave network.
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Exclusion of the Z-Wave Network

1. From the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Once the controller is ready to exclude your device, press the Link (Z-Wave) button once located on the left side of the device.
4. The garage door controller should give a short beep immediately followed by a long beep.

V2 Keypad 

Product Number

Device Type

Protocol

3405-L

Keypad

Zigbee

Factory Reset

1. Remove the battery and wait 10 seconds.
2. Press and hold the tamper switch while inserting one battery. Hold the tamper switch for 2 seconds after the battery is installed. The tamper switch is the little flat plastic tab located on the back where the mounting bracket connects to the device, it is above the battery compartment.
3. The factory reset process puts the security keypad back into pairing mode. 
4. Upon a proper reset the top-right icon will be flashing green on your keypad.
5. You may now insert the 2nd battery.

Join the Zigbee Network

1. Perform a factory reset before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Remove battery. Wait 10 seconds then re-insert the battery.
4. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
5. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Press and hold the tamper switch while inserting one battery. Hold the tamper switch for 2 seconds after the battery is installed. The tamper switch is the little flat plastic tab located on the back where the mounting bracket connects to the device, it is above the battery compartment.
3. The factory reset process puts the security keypad back into pairing mode. 
4. Upon a proper reset the top-right icon will be flashing green on your keypad.
5. You may now insert the 2nd battery.

V3 Keypad 

Product Number

Device Type

Protocol

iL02_1

Keypad

Zigbee

Factory Reset

1. Remove only 1 AA battery and wait 10 seconds.
2. Re-insert the battery while holding down the reset button on the left side of the keypad and release it when the status light flashes Red once.
3. A flashing blue light indicates the device is reset and ready to pair again.

Join the Zigbee Network

1. Remove only 1 AA battery and wait 10 seconds.
2. Re-insert the battery while holding down the reset button on the left side of the keypad and release it when the status light flashes Red once.
3. A flashing blue light indicates the device is reset and ready to pair again.
4. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
5. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
6. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Remove only 1 AA battery and wait 10 seconds.
3. Re-insert the battery while holding down the reset button on the left side of the keypad and release it when the status light flashes Red once.
4. A flashing Blue light indicates the device is reset and ready to pair again.

V2 Motion Sensor 

Product Number

Device Type

Protocol

3326-L

Motion Sensor

Zigbee

Factory Reset

1. Remove the battery and wait 10 seconds
2. Press and hold the reset button on the left side of the device as you reinsert the battery.
3. Hold for an additional 2 seconds and release.
4. The reset button is a small white button located on the side of the motion sensor. 
5. Upon a successful reset, your device will now be flashing Blue, indicating it's ready to pair.
6. A flashing blue light indicates the device is reset and ready to pair again.

Join the Zigbee Network

1. Factory reset the device before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Remove the battery for 10 seconds and re-insert.
4. Replace the battery cover. The sensor's Blue LED will flash while searching for the hub.
5. Once paired the LED will stop flashing.
6. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
7. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Press and hold the reset button on the left side of the device as you reinsert the battery.
3. Hold for an additional 2 seconds and release.
4. The reset button is a small white button located on the side of the motion sensor. 
5. Upon a successful reset, your device will now be flashing Blue, indicating it's ready to pair.
6. A flashing blue light indicates the device is reset and ready to pair again.

V3 Motion Sensor 

Product Number

Device Type

Protocol

iL07_1

Motion Sensor

Zigbee

Factory Reset

1. Remove the battery and wait 10 seconds.
2. Re-insert the battery while holding down the reset button on the left side and release it when the status light turns red.
3. A flashing Blue light indicates the device is ready to pair.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Remove the battery and wait 10 seconds.
3. Re-insert the battery while holding down the reset button on the left side and release it when the status light turns red.
4. A flashing Blue light indicates the device is ready to pair.
5. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
6. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Remove the battery and wait 10 seconds.
3. Re-insert the battery while holding down the reset button on the left side and release it when the status light turns red.
4. A flashing Blue light indicates the device is ready to pair.

V2 Smart Plug 

Product Number

Device Type

Protocol

3210-L

Outlet

Zigbee

Factory Reset

1. Remove the Smart Plug from the outlet and wait 10 seconds.
2. Press and hold the small white button on the front of the plug.
3. While holding the button, insert the Smart Plug back into the outlet.
4. As soon as the LED on the front of the plug lights up, release the button.
5. If the reset was successful the Blue LED on the front of the smart plug will be flashing. This means your smart plug is now ready to pair.

Join the Zigbee Network

1. Factory reset the device before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Insert your smart plug into any wall outlet. Your smart plug should be flashing Blue, which means it's in pairing mode.
4. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
5. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Press and hold the small white button on the front of the plug.
3. While holding the button, insert the Smart Plug back into the outlet.
4. As soon as the LED on the front of the plug lights up, release the button.
5. If the reset was successful the Blue LED on the front of the smart plug will be flashing. This means your smart plug is now ready to pair.

V2 Smart Fob 

Product Number

Device Type

Protocol

3450-L

Button Controller

Zigbee

Factory Reset

1. Twist open the battery cover on the back of the Smart Fob.
2. Remove the battery and wait 10 seconds
3. Reinstall the battery with the positive side facing you.
4. Once the battery is installed, push any of the four buttons 8 times in a row, once per second.
5. Confirm that the fob has been reset by checking that the fob's background light is flashing Blue. If it does not do this, check the battery and retry from step 2.

Join the Zigbee Network

1. Factory reset the device before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Insert the battery so the plus sign is facing you. Put the cover on and twist tighten with a coin.
4. The Smart Fob's LED will flash Blue while searching for the hub.
5. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
6. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Twist open the battery cover on the back of the Smart Fob.
3. Remove the battery and wait 10 seconds
4. Reinstall the battery with the positive side facing you.
5. Once the battery is installed, push any of the four buttons 8 times in a row, once per second.

Smart Water Sensor 

Product Number

Device Type

Protocol

3315-L

Water Sensor

Zigbee

Factory Reset

1. Remove the cover from the sensor, then remove the battery for at least 10 seconds.
2. Press and hold the reset button while reinserting the battery.
3. Hold for an additional 2 seconds and release.
4. A successful reset will be indicated by a flashing Blue light on your sensor

Join the Zigbee Network

1. Factory reset the device before attempting to pair.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Remove the battery and wait 10 seconds.
4. Re-insert the battery
5. Wait for the device to be added into the system, successful pairing will be confirmed by Hubitat Elevationâ„¢
6. Watch the status on the device details page to confirm proper operation.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove
2. Remove the cover from the sensor, then remove the battery for at least 10 seconds.
3. Press and hold the reset button while reinserting the battery.
4. Hold for an additional 2 seconds and release.
5. A successful reset will be indicated by a flashing Blue light on your sensor.