How to Change DNS Settings on a PlayStation 4

Authored by: Support.com Tech Pro Team

1. Introduction

This guided path shows how to configure the DNS settings on your PlayStation 4.

Incorrectly configured network settings can negatively impact your console's performance. We recommend that only network specialists follow these steps, and only in cases where your network requires manual configuration to connect to the Internet.

What you need before you start:

• PlayStation 4 should be connected to the Internet. (wired or wireless)

2. Configure DNS

Change the DNS settings on your PlayStation 4 by following these steps:

1. Select Settings.
   

1. 
   
   
2. Select Network.
   

1. 
   
   
2. Select Set Up Internet Connection.
   

1. 
   
   
2. Choose Use Wi-Fi or Use a LAN Cable depending on how you are connected to the network.
   

1. 
   
   
2. Select Custom.
   

1. 
   
   
2. Select Automatic under IP Address Settings.
   

1. 
   
   
2. Select Do Not Specify under DHCP Host Name.
   

1. 
   
   
2. Select Manual under DNS Settings.
   

1. 
   
   
2. Enter preferred Primary DNS, then select Done.
3. Enter preferred Secondary DNS, then select Done.
4. Select Next.
   

1. 
   
   
2. Select Automatic under MTU Settings.
   

1. 
   
   
2. Select Do Not Use under Proxy Server.
   

1. 
   
   
2. Select Test Internet Connection to verify connectivity.
   

3. Restart

Turn off your PlayStation 4 and turn it back on after a few seconds to restart it.

To turn off your PlayStation 4

1. Press and hold the power button on the console for at least 7 seconds. The system will beep twice and then turn off.
   

4. Configure DNS

Change the DNS settings on your PlayStation 4 by following these steps:

1. Select Settings.
   

1. 
   
   
2. Select Network.
   

1. 
   
   
2. Select Set Up Internet Connection.
   

1. 
   
   
2. Choose Use Wi-Fi or Use a LAN Cable depending on how you are connected to the network.
   

1. 
   
   
2. Select Custom.
   

1. 
   
   
2. Select Automatic under IP Address Settings.
   

1. 
   
   
2. Select Do Not Specify under DHCP Host Name.
   

1. 
   
   
2. Select Manual under DNS Settings.
   

1. 
   
   
2. Enter preferred Primary DNS, then select Done.
3. Enter preferred Secondary DNS, then select Done.
4. Select Next.
   

1. 
   
   
2. Select Automatic under MTU Settings.
   

1. 
   
   
2. Select Do Not Use under Proxy Server.
   

1. 
   
   
2. Select Test Internet Connection to verify connectivity.
   

5. Auto Configure DNS

Let your PlayStation 4 automatically configure your DNS settings by following these steps:

1. Select Settings.
   

1. 
   
   
2. Select Network.
   

1. 
   
   
2. Select Set Up Internet Connection.
   

1. 
   
   
2. Choose Use a LAN Cable.
   

1. 
   
   
2. Select Custom.
   

1. 
   
   
2. Select Automatic under IP Address Settings.
   

1. 
   
   
2. Select Do Not Specify under DHCP Host Name.
   

1. 
   
   
2. Select Automatic under DNS Settings.
   

1. 
   
   
2. Select Automatic under MTU Settings.
   

1. 
   
   
2. Select Do Not Use under Proxy Server.
   

1. 
   
   
2. Select Test Internet Connection to verify connectivity.
   

If you still want to customize your DNS settings or if your Internet connection is still not working, please contact your Internet Service Provider for further assistance.

6. Go to Connecting your PlayStation 4 to Wi-Fi

How to Connect Your PlayStation 4 to Wi-Fi

• Connecting Your PS4 to Wi-Fi