How to Connect a Canon Printer to WiFi

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

• How to connect your Canon printer to Wi-Fi and what you can do if you've lost the Wi-Fi credentials or are seeing poor network performance.

2. Credentials

In order to connect to a wireless network, you must have the required credentials. These are:

• Wireless Network Name (SSID)
• Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

3. Determine Best Connection Method

There are two basic methods used for wireless printer connection setup:

• Wireless Setup Wizard - You will need access to the printer's display screen.
• USB Setup - Requires a PC or Mac and printer software.

4. Connect to Wi-Fi via Panel

1. Press the Home button on the printer.
   

1. Use the Up and Down buttons to select WLAN Setup and press the left function button located below the display.
   

1. You will now be prompted to hit the WPS button on your router. To manually connect to Wi-Fi (Recommended), press the Stop / Reset button as show on the display.
   

1. Select the Standard Setup, then press the OK button.
   

1. Use the up and down arrows to select your Wireless Network and then press the OK button.
   

1. Next you will be prompted to enter in your Wireless Passphrase (Security Key) you use to join the wireless network. Press the OK button to enter / edit your Wireless Passphrase
   

1. Using the arrow keys and the OK button select a character, enter in your wireless passphrase by using the arrow keys. When you are done with this press press the left function button to select Done.
   

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2. Password entry is case sensitive so press the center function button to switch between lower case, upper case and numeric characters.
3. Press the left function button to End Setup.
   

1. You should now get a message stating you have connected to the access point. Press the left function button to finish setup.
   

5. Check Other Devices

To help troubleshoot the problem we should check if other devices can connect to the wireless network.

6. Retry Network and Password

Retry the network using the confirmed wireless network name and password.

7. Incompatible Routers

At this time, Canon has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Canon printer, please reach out to the manufacturer directly for further assistance.

Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.

8. What's next?

9. What's next?

10. Download Drivers

1. Open a web browser and navigate to https://www.usa.canon.com
2. Click on Support and then Drivers & Downloads.
   

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2. Enter the model of your device, and select it from the drop down and then click on Go.
   

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2. Scroll down to where recommended driver is and click Select.
   

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2. Click Download to start the download process.
   

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2. Open the file downloaded to proceed to setup.
   Edge / Internet ExplorerClick on Run to start the installer.
   

1. Google ChromeClick the file downloaded in the bottom left corner.
   

1. Mozilla FirefoxClick Save File, click the Download Arrow, and click the file you downloaded.
   

1. Safari (Apple)Click the Download Arrow and select the file to open.
   

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2. Canon typically uses self-extracting installers. This means that once you open the downloaded file that the installer program should launch automatically.

11. Connect to Wi-Fi via Computer

Before starting the USB to Wi-Fi setup process, be sure to unplug the USB cable from the computer and printer. You will be asked to connect it later during the setup process.

1. Click Next to start install.
   

1. Select your region and click Next to continue.
   

1. Click Yes to agree to the License Agreement.
   

1. Select "Use printer with wireless LAN connection" and click Next to continue.
   

1. Click "Setup the network connection via USB" and click Next to continue.
   

1. Connect the printer and computer via USB cable.
   

1. If you are already connected to Wi-Fi, you can hit Yes to automatically connect your printer to that Wi-Fi network.
   

1. If you are not connected to Wi-Fi on your computer, select your wireless network from the list, enter your Wireless Security Key (Wi-Fi Password), and then hit Connect to continue.
   

1. Disconnect the USB cable and click Next to continue.
   

1. Once finished you will get an overview of the setup. Press Complete to finish the wireless setup.
   

12. Check Other Devices

To help troubleshoot the problem we should check if other devices can connect to the wireless network.

13. Retry Network and Password

Retry the network using the confirmed wireless network name and password.

14. What's next?

15. What's next?

16. What's next?