How to Connect PlayStation 4 to WiFi
Introduction
1 Credentials
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
? Do you know your Wireless Network name (SSID) and Key?
- Wireless Network Name (SSID)
- Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
- From the PlayStation 4 main screen go up to the function area at the top, then go right to the Settings option.
- Then go down to Network.
- Make sure Connect to the Internet is checked then go to Set Up Internet Connection.
- Select Use Wi-Fi for the way you want to connect to the network.
- Choose Easy for how you want to setup the connection.
- Wait for the list of Wi-Fi networks to show up, then pick the one you want to connect to. Wi-Fi networks showing a padlock symbol are secured and require a password to connect.
- If you chose to connect to a secured Wi-Fi network, then type in the connection password using the on-screen keyboard and select Done then press OK.
- At this point the Wi-Fi connection should be set up and you can back out or you can make sure the Internet connection is established properly by pressing Test Internet Connection.
- If the Wi-Fi internet connection was set up successfully, the test results should look like this.
If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?
A small number of routers are not compatible with PlayStation 4 or may require additional steps to connect.
- Routers in 5GHz only mode are not compatible with the PlayStation 4.
- The vast majority of routers operate on 2.4GHz. The PlayStation 4 operates on 802.11 b/g/n 2.4GHz networks and won't be able to find your network if your router is set to operate in 5GHz only mode.
- If you are having issues connecting, check with your router's documentation to verify you are not using it in 5GHz only mode.
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
- In general, in most homes, you can be up to 30 feet from your router for a decent connection.
- From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
- Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.
Good Placement
Bad Placement
