Introduction
Your device has the ability to pair with a variety of Bluetooth devices. This guide will help you with the connection process.
1 Connect Bluetooth
Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.
- Starting from the top of the device, swipe your finger downwards.
- Press All Settings.
- Press Devices.
- Press Bluetooth.
- Slide the Status bar to On.
- Set your Bluetooth accessory in Pairing/Discovery mode.
This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
- Your phone will automatically search and display a list of available devices. Tap on the Bluetooth device you wish to connect. If your device is not listed, make sure it is Bluetooth enabled and within 10 feet of your phone.
- Follow the on-screen instructions to finish connecting your device.
- The connection was successful if the Bluetooth device is listed as paired.
? Was pairing successful?

Your device has the ability to pair with a variety of Bluetooth devices. This guide will help you with the connection process.
Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.
- Starting from the top of the device, swipe your finger downwards.
- Press All Settings.
- Press Devices.
- Press Bluetooth.
- Slide the Status bar to On.
- Set your Bluetooth accessory in Pairing/Discovery mode.
This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
- Your phone will automatically search and display a list of available devices. Tap on the Bluetooth device you wish to connect. If your device is not listed, make sure it is Bluetooth enabled and within 10 feet of your phone.
- Follow the on-screen instructions to finish connecting your device.
- The connection was successful if the Bluetooth device is listed as paired.
- Bring your Bluetooth accessory and Windows device close to each other (within a couple of feet).
- Ensure the Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, check if they need to be replaced. Some Bluetooth accessories will not connect while the charger is connected.
- Restart your Bluetooth accessory.
- Swipe down from the top of the screen.
- Tap on the All Settings tile.
- Tap Devices.
- Tap Bluetooth.
- Toggle the Bluetooth switch to Off and then back to On.
- If your device was previously paired, you'll want to remove it from your system. Press and hold the device you would like to delete and then tap delete.
- Your device is now ready to be paired again.
Additional Troubleshooting
If you still can't pair or connect your Bluetooth accessory. Try these steps:
- You cannot turn on Bluetooth or the setting is grayed out.
- You cannot connect any Bluetooth accessories to your device.
- The accessory manufacturer confirmed that your accessory is working correctly.
What Next
