How to Factory Reset a C by GE C-Reach Smart Bridge

Authored by: Support.com Tech Pro Team

1. Introduction

You can reset a C by GE C-Reach Smart Bridge to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

• No extra tools are needed.

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Supplies You'll Need:

• No extra supplies are needed.

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Before You Begin:

Resetting a C by GE C-Reach Smart Bridge to its factory default state will unpair all your C by GE devices paired with it. You will need to reset those devices too and add them back into the C by GE app.

2. Reset Smart Bridge

1. Unplug the C-Reach Smart Bridge from the power outlet.
2. While holding the side button, plug the smart bridge back into the power outlet and keep holding the button for at least 10 seconds.
   

1. If the reset is successful, the three indicator lights will start blinking meaning the smart bridge is ready to be set up.