Need help?

How to Factory Reset a Logitech Harmony Elite Remote

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

You may wish to factory reset your device if you are giving it away or possibly during the course of troubleshooting a problem. We will guide you through the reset process.

1 Factory Reset

  1. Press and hold the Menu button and the Power button together for 20 seconds.
    Logitech harmony elite showing the menu button

  2. The remote screen will turn off, then turn on again.
  3. An image of a remote and a circular arrow will appear.
  4. After a few seconds your remote will be restored to factory defaults and you may sync again.

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

You may wish to factory reset your device if you are giving it away or possibly during the course of troubleshooting a problem. We will guide you through the reset process.

  1. Press and hold the Menu button and the Power button together for 20 seconds.
    Logitech harmony elite showing the menu button

  2. The remote screen will turn off, then turn on again.
  3. An image of a remote and a circular arrow will appear.
  4. After a few seconds your remote will be restored to factory defaults and you may sync again.