How to Factory Reset a Polar A370 Fitness Tracker

Authored by: Support.com Tech Pro Team

1. Introduction

Offering personalized activity and exercise guidance, the waterproof Polar A370 integrates continuous heart rate and fitness tracking with Sleep Plus analysis and phone-assisted GPS.

You may need to factory reset your Polar A370 fitness tracker as part of a troubleshooting step or if you decide to give it away or sell it. This guide will take you through steps to help get your Polar device back to the way it was when it first came out of the box.

Performing a factory reset on your Polar A370 erases everything from it. Be sure you have all appropriate data that you do not wish to lose backed up before proceeding further.

2. Factory Reset Via FlowSync

1. Connect your Polar device to your computer using its supplied USB cable.
   

1. Open FlowSync software. The Polar FlowSync software transfers your training information to the Polar Flow web service.
   

1. Click the settings icon (1) and select FACTORY RESET (2).
   

3. What's next?

4. Factory Reset

Depending on the version of Polar software your device is running, what you see on your fitness tracker may differ from these photos. However, the steps outlined in this process should be no different.

1. Go to Settings.
   

1. Swipe to power icon and tap it to turn the device off.
2. While the "Turning off" text is shown, press and hold the button again for five seconds.
3. The display will then read "Restoring, please wait."
4. Once complete, your Polar device is now fully reset.

If you plan on continuing to use your A370 device, you will need to perform the initial set up process over again.

5. What's next?