How to Factory Reset a Ring Spotlight Floodlight Cam

Authored by: Support.com Tech Pro Team

Factory Resetting a Ring Spotlight Floodlight Cam

Performing a factory reset on your Ring Spotlight Floodlight Cam can help resolve issues or prepare the device for a new owner. Here’s how to do it:
  1. Locate the Reset Button:
    • Find the reset button on your Ring Spotlight Floodlight Cam. It is usually located on the top or side of the camera.
  2. Press and Hold Reset Button:
    • Press and hold the reset button for about 15 seconds.
    • The light on the camera will flash, indicating it is resetting.
  3. Wait for the Reset:
    • Release the button and wait for the camera to complete the reset process.
    • This may take a few minutes.
  4. Reconfigure the Camera:
    • Open the Ring app on your smartphone.
    • Follow the prompts to set up the camera again, including connecting to Wi-Fi and configuring settings.
  5. Test the Camera:
    • After setup, test the camera to ensure it’s working correctly by viewing the live feed in the Ring app and checking the motion detection settings.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

You can reset a Ring Spotlight or Floodlight Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

  • No extra tools are needed.

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Supplies You'll Need:

  • No extra supplies are needed.

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Before You Begin:

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Ring Logo.

2. Factory Reset a Spotlight/Floodlight Cam

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up.
Powering up the camera


Or the battery is charged.

Charging the battery
  1. Locate the reset button atop the camera.
Placement of reset button on top of the camera
  1. Press and hold the reset button for 30 seconds.
  2. After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting.
Camera status light flashing
  1. The camera settings are now restored to its factory defaults.