How to Factory Reset a Ring Spotlight Floodlight Cam

Authored by: Support.com Tech Pro Team

1. Introduction

You can reset a Ring Spotlight or Floodlight Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

  • No extra tools are needed.

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Supplies You'll Need:

  • No extra supplies are needed.

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Before You Begin:

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Ring Logo.

2. Factory Reset a Spotlight/Floodlight Cam

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up.
Powering up the camera

  1. Or the battery is charged.
Charging the battery
  1. Locate the reset button atop the camera.
Placement of reset button on top of the camera
  1. Press and hold the reset button for 30 seconds.
  2. After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting.
Camera status light flashing

  1. The camera settings are now restored to its factory defaults.