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How to Factory Reset a Ring Stick Up Cam

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Support.com Tech Pro Team
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Introduction

You can reset a Stick Up Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Ring Logo.

1 Factory Reset the Stick Up Cam

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up or the battery is charged.
    Powering up or charging the camera
  2. Locate the orange reset button on the back side of the camera.
    Placement of reset button on back of the camera
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
    Placement of status light on back of the camera
  5. The camera settings are now restored to its factory defaults.

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You can reset a Stick Up Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Ring Logo.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up or the battery is charged.
    Powering up or charging the camera
  2. Locate the orange reset button on the back side of the camera.
    Placement of reset button on back of the camera
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
    Placement of status light on back of the camera
  5. The camera settings are now restored to its factory defaults.