Authored by: Support.com Tech Pro Team
A factory reset can restore your VIZIO Smart TV back to its default settings. You may want to do this if you wish to sell it, give it away, or as part of a troubleshooting process when you've exhausted all other options.
What You'll Need:
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Before You Begin:
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Resetting a VIZIO Smart TV to its factory defaults will remove all customized settings, such as app, network, picture and audio settings, etc.
Even though VIZIO Smart TVs are reset to factory defaults in similar ways, the interface you may see on the screen may look slightly different. This interface is determined by the platform the TV is running on. To easily determine which platform your VIZIO Smart TV is running on, check the images below for reference:
VIZIO Internet Apps (VIA)
The VIA platform is found on VIZIO Smart TVs released between 2009 – 2013. You can install apps on this platform.
VIZIO Internet Apps Plus (VIA Plus)
The VIA Plus platform is found on VIZIO Smart TVs released between 2013 – 2017. You can install apps on this platform.
SmartCast with No Apps
The SmartCast platform with no apps is found on VIZIO HD Smart TVs released between 2016 – 2017. You cannot install apps on this platform.
SmartCast with Apps
The SmartCast platform with apps is found on VIZIO 4K UHD Smart TVs released between 2016 – 2017 and all VIZIO Smart TVs released since 2018. You cannot install apps on this platform.
To reset your VIZIO Smart TV to factory defaults, expand the instructions below for the type of TV you have:
SmartCast or VIZIO Internet Apps Plus (VIA Plus)
VIZIO Internet Apps (VIA)