How to Factory Reset a Withings Go Fitness Tracker

Authored by: Support.com Tech Pro Team

1. Introduction

If your Withings Go device is unresponsive or you want to give it to someone else, you can reset it to factory defaults.

2. Factory Reset

A factory reset will restore your Withings Go to its out of box state. All data stored on the Withings Go will be lost in a factory reset.

To perform a factory reset, follow the instructions below:

  1. Press and hold the screen for 25 seconds.
Pressing the middle of the screen
  1. A circular pattern will show up on the edge of the screen.
Circular pattern showing up around the edge of the screen
  1. You can then stop pressing the screen. The middle of the screen will now show a star.
Releasing the screen
  1. After that, press and release the screen 5 times.
Screen showing new pattern on edge after pressing
  1. Every time you press it a new group of three lines will show up around the star in the middle.
Pattern groing with every press of the screen
  1. And after the fifth time the screen will show the following pattern.
Last pattern on screen before resetting
  1. The following screen will display after a few seconds.
Pattern showing on screen at time of reset

  1. Once this is done, the Withings Go is reset to factory settings and can be reconfigured.