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Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.
Introduction
Before You Begin:
- Make sure your Eero Pro has been powered on for at least 45 seconds.
Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

1 Factory Reset
There are two ways to factory reset your Eero Pro Router. You can choose whichever is more applicable to your situation from the drop down menus below.
Factory Reset using the App
- From the home screen, press Menu.
- Select Network Settings.
- Scroll down to the bottom and select Advanced Settings.
- Scroll down to the bottom again and select Delete Your Network.
- Doing this will bring up another page. Read the warnings on your app, then press Delete Network at the bottom to continue.
- A popup will appear, confirming your selection. Press Delete Network again to finalize.
- You have successfully factory reset your router. If you would like, you can set up your router again from the app.
Factory Reset from the Router
- To factory reset from the router, you will need a paperclip. Go to your router, and look at the back. There will be a small reset hole on the left.
- Push the button with the paperclip for 15 seconds until the LED flashes red.
- You have successfully factory reset your router. If you would like, you can set up your router again from the app.
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YesNoBefore You Begin:
- Make sure your Eero Pro has been powered on for at least 45 seconds.
Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

There are two ways to factory reset your Eero Pro Router. You can choose whichever is more applicable to your situation from the drop down menus below.
Factory Reset using the App
- From the home screen, press Menu.
- Select Network Settings.
- Scroll down to the bottom and select Advanced Settings.
- Scroll down to the bottom again and select Delete Your Network.
- Doing this will bring up another page. Read the warnings on your app, then press Delete Network at the bottom to continue.
- A popup will appear, confirming your selection. Press Delete Network again to finalize.
- You have successfully factory reset your router. If you would like, you can set up your router again from the app.
Factory Reset from the Router
- To factory reset from the router, you will need a paperclip. Go to your router, and look at the back. There will be a small reset hole on the left.
- Push the button with the paperclip for 15 seconds until the LED flashes red.
- You have successfully factory reset your router. If you would like, you can set up your router again from the app.