Authored by: Support.com Tech Pro Team
If your Amazon Echo device is unresponsive or you want to give it to someone else, you can reset it to factory defaults.
If you're having trouble with your Echo Show, restart your device first to see if it resolves your problem.
To restart your Echo Show follow these steps:
Resetting the device to factory defaults will erase all your personal information and settings on it.
If you still want to proceed, do the following: