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How to Factory Reset Your GoPro HERO5 Black Camera

Authored by: Support.com Tech Pro Team

1. Introduction: GoPro Camera: Factory Reset

You may want to factory reset your GoPro Camera if you are experiencing a problem and want to make sure the camera settings are not contributing to the issue. You may also want to perform a factory reset if you are experiencing lag time when changing settings or are having HDMI connectivity issues.

This resets camera defaults, date/time, and camera username/password. It also unregisters the device from your GoPro Plus account.

GoPro camera lineup.

2. GoPro HERO5 Black: Factory Reset

  1. From the main screen, swipe down.
Swiping down on the GoPro main screen.
  1. From the Settings page, tap Preferences.
Preferences selected within the Settings screen.
  1. Then Factory Reset.
Preferences screen with Factory Reset button selected.
  1. Then Reset.
Factory Reset screen with RESET option selected.

In addition to Camera Defaults, this resets date/time, camera username/password, and unregisters the device from your GoPro Plus account.

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