How to Factory Reset Your Ring Stick Up Camera

Authored by: Support.com Tech Pro Team

1. Introduction: Ring Camera: Factory Reset

If your Ring Camera is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

2. Ring Camera: Factory Reset: Stick Up

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up or the battery is charged.
Powering up or charging the camera
  1. Locate the orange reset button on the back side of the camera.
Placement of reset button on back of the camera
  1. Press and hold the reset button for 15 seconds.
  2. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
Placement of status light on back of the camera

  1. The camera settings are now restored to its factory defaults.