How to Fix a Blank Screen or No Signal on Chromecast

Authored by: Support.com Tech Pro Team

1. introduction

Encountering a blank screen or a message that says 'No Signal' when all you want to do is watch a video over your Chromecast can be incredibly frustrating.

This guide will take you through checking and fixing the usual causes of these problems.

2. Check Connections

While this may seem silly or a waste of time, it is absolutely imperative that we check each connection point first. These issues can be caused by something as simple as a stray dust particle to a minor shake from every day bumps.

Disconnect, then reconnect the HDMI port from your Chromecast to the back of your television.

Disconnect, then reconnect the USB power cable from the side of your Chromecast.

Chromecast USB power cable disconnected from Chromecast highlighted.

Disconnect, then reconnect the USB power cable from the power adapter.

Chromecast USB power cable disconnected from power adapter highlighted.

Disconnect, then reconnect the power adapter from the wall or power delivery device.

Chromecast power adapter disconnected from outlet highlighted.

3. Restart

Turn it off by pressing the Power button on the unit itself or on the remote.

Then unplug it from the power outlet.

Power cable being unplugged from power outlet.

Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.

4. Input

If you're having problems finding your device, try pushing the Input button on your remote.

A menu should come up, giving you options to choose a different input.

Use the Up and Down buttons on your remote, then push the central OK button to select one.

5. Test

Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.

6. How to Factory Reset your Chromecast

Show Me HowClicking this button will open a new guide that will provide you with steps to resolve your issue.

7. Basic Setup for your Chromecast