USB is the most common type of connector used to attach peripherals to computers. Whether you have a wired or wireless peripheral, chances are they use this type of connector.
The majority are Plug and Play which means they will be recognized by Windows as soon as you plug them into the computer and you can use them right away. Others might require software or drivers to be installed on the computer before plugging them in.
The requirement to install software or drivers varies by manufacturer and device model. Refer to your peripherals documentation to find out if this is necessary.
3. Additional Information
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4. Install Drivers
The drivers may come with the device on a disc or you can download them from the manufacturers website.
Install from Disc
Insert the disc that came with your device into the computer.
Launch Finder.
From the Go menu, select Computer.
Locate the disc drive and double click it to open its contents.
Look for the Setup or Install file and launch it, then follow the instructions to install the drivers onto the computer.
Install from Website
Open a web browser on your computer.
Navigate to the manufacturers website.
Look for the Support heading on the website and click on it.
The place where the drivers can be downloaded from varies by how the manufacturers website is designed. Sometimes you can find them under the Downloads section, other times under Software or under Drivers, or even a combination of these words.
You can either find the needed drivers by typing in the peripherals name and model in the search field like in the image above or you can find them by clicking through the categories of devices like in the image below.
Once you've located the driver for your device, click to download it and save it onto your computer.
Launch the downloaded driver and follow the instructions to install it on the computer.
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6. Use with Power Cable / Adapter
Plug in the power cable into the USB device (middle).
Plug in the included power cable / adapter into a power outlet.
Plug in one end of the USB cable into the USB device.
Plug in the other end of the USB cable into the computer.
7. Connect USB Device
Connect the USB device into your computer.
If your Mac does not detect the device when plugged in, plug the device into a different USB port to see if it's able to recognize it.
8. Restart
From the menu bar across the top of the screen, select the Apple menu (1), then select Restart... (2).
Any unsaved work will be lost.
9. Restart Device
To restart your device via power cycle:
If your device has buttons or a remote control, press the power button to turn it off.
Unplug it from the power outlet and wait for 10 seconds.
Plug it back into the power outlet, then turn it back on from the power button if it has on.
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11. Try Another USB Port
If your device's USB port is not working properly or at all, try using another USB port, if available.
12. Bypass USB Hub
Remove the USB hub and connect the USB device directly to your computer.
13. What's next?
14. Check Batteries
If your device is not working, try replacing or charging it's batteries.
15. Connect USB Device
Connect the USB device into your computer.
If your Mac does not detect the device when plugged in, plug the device into a different USB port to see if it's able to recognize it.
16. Restart
From the menu bar across the top of the screen, select the Apple menu (1), then select Restart... (2).
Any unsaved work will be lost.
17. Additional Information
To better assist you, please answer this question.
18. Restart Device
To restart your device via power cycle:
If your device has buttons or a remote control, press the power button to turn it off.
Unplug it from the power outlet and wait for 10 seconds.
Plug it back into the power outlet, then turn it back on from the power button if it has on.
19. Try Another USB Port
If your device's USB port is not working properly or at all, try using another USB port, if available.
20. Bypass USB Hub
Remove the USB hub and connect the USB device directly to your computer.
21. What's next?
22. Low Power
If you have a non-powered USB hub connected to a USB port on your computer, and your USB device doesn't get enough power to be detected, then you can try the following:
Reduce the number of devices connected to the USB hub.
Bypass the USB hub and connect the USB device directly to the computer.
Replace the non-powered USB hub with a powered USB hub.