It can become frustrating when your Chromecast just won't work quite right. This guide will take you through the basic steps to troubleshoot, and guide you to more precise guides we have, depending on the problem you're having.
2. Restart
Method 1: Restart with the power cable
Disconnect the power from your Chromecast.
Wait 10 seconds.
Plug the Chromecast back in.
Method 2: Restart with the app
Open the Google Home app.
Select the Menu in the top-left corner.
Select Devices.
Select the Options menu for your device.
Select Reboot.
Select OK.
3. Test
Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.
4. Check Connections
While this may seem silly or a waste of time, it is absolutely imperative that we check each connection point first. These issues can be caused by something as simple as a stray dust particle to a minor shake from every day bumps.
Disconnect, then reconnect the HDMI port from your Chromecast to the back of your television.
Disconnect, then reconnect the USB power cable from the side of your Chromecast.
Disconnect, then reconnect the USB power cable from the power adapter.
Disconnect, then reconnect the power adapter from the wall or power delivery device.
5. TV input channel or source
Use your TV's remote to make sure that your TV input channel or source is set to the correct HDMI port.
6. Test
Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.
7. Error
Sometimes, your Chromecast will give an error message on the screen to better help diagnose what problems you may be having.
8. Resolve "You May Be Experiencing Networking Issues" Errors for Chromecast
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