This guide will cover basic problems, such as input, picture, and sound on your Panasonic Smart TV.
2. Input
If you're having problems finding your device, try pushing the Input button on your remote.
A menu should come up, giving you options to choose a different input.
Use the Up and Down buttons on your remote, then push the central OK button to select one.
3. Check Input Device
Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.
Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
4. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
5. Restart
Turn it off by pressing the Power button on the unit itself or on the remote.
Then unplug it from the power outlet.
Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.
6. What's next?
7. Determine Video Issue
To go any further, we need to determine the type of video issue you are experiencing.
8. Aspect Ratio
Your Smart TV has a 16:9 aspect ratio; some older programming was created in a 4:3 aspect ratio, and many movies have a 21:9 aspect ratio. This will cause black bars to appear on the top and bottom, or left and right. You can zoom, stretch, or restore these with theFormat button, as well.
Push the Format button on your TV remote. You can push this a couple times to cycle through the options quickly.
Some televisions may require you to tap the HOME or Menu buttons.
Navigate to Settings.
Select Picture.
Select Picture Size Settings.
You can adjust the size to your liking.
9. Color/Contrast Adjustment
Push the Menu button on your TV Remote.
Select Picture using the up and down keys, then push the center OK button.
From here, you can adjust the Color, Tint, Brightness, and Contrast of your TV's picture. There are also presets, usually at the top, to make these selections easy.
10. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
11. Check Input Device
Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.
Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
12. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
13. Restart
Turn it off by pressing the Power button on the unit itself or on the remote.
Then unplug it from the power outlet.
Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.
14. What's next?
15. Determine Sound Issue
To go any further, we need to determine the type of sound issue you are experiencing.
16. Check Input Device
Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.
Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
17. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
18. Restart
Turn it off by pressing the Power button on the unit itself or on the remote.
Then unplug it from the power outlet.
Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.
19. What's next?
20. Check Mute
Make sure the sound on your TV isn't muted.
Push the Mute button on your TV remote. A display on screen should show if the TV is now muted, or not. You want to be sure the TV is not muted.
If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well.
Check Your Volume Levels
On your TV remote, use the Volume Up/Down buttons.
Most TVs will show you the volume level on the screen.
If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume levels and settings on that device as well.
If none of these work your app may have its own volume settings. Navigate to those settings, like the Youtube volume bar, and make sure they aren't muted.
21. Check Input Device
Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.
Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
22. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
23. Restart
Turn it off by pressing the Power button on the unit itself or on the remote.
Then unplug it from the power outlet.
Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.
24. What's next?
25. Adjust Volume
On your TV remote, use the Volume Up/Down buttons.
If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume levels and settings on that device as well.
26. Sound Menu
Push the Menu button on your TV Remote.
Select Sound using the up and down keys, then push the center OK button.
You can make adjustments to the Bass, Treble, Balance, and such here. Features such as "A.I. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. Try turning them on or off for the program you're watching.
27. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
28. Check Input Device
Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.
Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
29. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
30. Restart
Turn it off by pressing the Power button on the unit itself or on the remote.
Then unplug it from the power outlet.
Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.
31. What's next?
32. Sound Menu
Push the Menu button on your TV Remote.
Select Sound using the up and down keys, then push the center OK button.
You can make adjustments to the Bass, Treble, Balance, and such here. Features such as "A.I. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. Try turning them on or off for the program you're watching.
33. Exit Menu
To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.
34. Check Input Device
Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.
Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
35. Restart
Turn it off by pressing the Power button on the unit itself or on the remote.
Then unplug it from the power outlet.
Wait for 10 seconds.
Plug it back in then turn the TV back on from the Power button.
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