- How to fix connection issues with your Parrot drone.
- A mobile device with the FreeFlight Pro app installed on it.
? Is the FreeFlight Pro app already installed on your mobile device?

- How to fix connection issues with your Parrot drone.
- A mobile device with the FreeFlight Pro app installed on it.
- Launch the FreeFlight Pro app on your mobile device.
- Tap the Fly & Film area.
- Then go to Settings in the top left.
- Scroll down on the left side and select Network.
- Tap WPA2 in the top right.
- Then enter a new Wi-Fi password for your Parrot drone.
- The drone will restart automatically once the Wi-Fi password is entered.
- Launch the FreeFlight Pro app on your mobile device.
- Tap the Fly & Film area.
- Then go to Settings in the top left.
- Scroll down on the left side and select Network.
- Select the Wi-Fi band you prefer:
- 2.4 GHz gives you much longer range but slower video streaming speed
- 5 GHz gives you shorter range but much faster video streaming speed
- Select a Wi-Fi channel that shows less or no wireless signal interference.
Avoid flying the drone around large objects or structures made of metal, concrete or brick as they may cause interference when positioned between your drone and your mobile device or remote control.
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
Android Smartphone | iOS Smartphone |
---|---|
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. | Apple is the only company that makes iOS smartphones. |
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Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
- Open Settings.
- Select Bluetooth.
- Make sure Bluetooth is set to Off at the top.
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
- Open Settings.
- Select Wi-Fi.
- Make sure Wi-Fi is set to Off at the top.
Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.
- Open Settings.
- Select Bluetooth.
- Make sure Bluetooth is set to Off.
Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.
- Open Settings.
- Select Wi-Fi.
- Make sure Wi-Fi is set to Off.
Clicking this button will open a new guide that will provide you with steps to resolve your issue.
