Authored by: Support.com Tech Pro Team
Distorted picture and sound issues can occur on your Element Smart TV due to issues with over-the-air or broadcast television. Whether you are having issues with distorted picture or sound, this guide will take you through troubleshooting steps that may help resolve the picture and sound issues you're experiencing.
If you haven't already, please try power cycling the device you're working with. To do so, simply turn it off, wait 30 seconds and turn it back on again.
To better assist you, please answer this question.
If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength.
If you are trying to watch TV (whether it be over-the-air or via your cable / satellite provider), switch to another channel. The channel you are tuned into may be having broadcast difficulties.
If you are watching a DVD or Blu-ray, try another disc. If you don't have access to another disc, try a different external source connected to your TV, such as a cable box or video game console.
Sometimes image quality can be affected by local interference, such as an electrical appliance or power tools. Appliances like microwaves, refrigerators, freezers, or power tools like drills and saws can cause interference even while not running.