How to Fix Email Not Working in iPhone Mail App
1 Restart your iPhone or iPad
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.
- Push and hold the Power button for a few moments.
Depending on the model of iPhone you have, the location of the power button may be on the top or on the right-hand side.
- Slide the Power symbol on your screen to the right to shut down your iPhone.
- Wait 30 seconds.
- Push and hold the Power button for a few moments to turn your iPhone back on.
2 Make Sure the Internet Connection Works
3 Mail Error Message
There are a couple common error messages you can receive when trying to send and receive email.