How to Fix Errors with status code numbers in Zapier

Authored by: Support.com Tech Pro Team

1. Introduction

How to Fix Errors with status code numbers in Zapier

2. Troubleshoot

Select the appropriate status code to fix the issue

Status Code 400 Bad Request

Why did this error occur

The Zap is likely to be missing a required field, or a field value wasn't in a recognized format. For example, if a field in your action step is expecting an email address, but the value given is a name, the app may return a 400 error.

Solution

Check that the fields are correctly set up and mapped to each other.

Status Code 401 Unauthorized

Why did this error occur

Zapier can't connect to the app account because the password provided was changed, or Zapier's access was revoked.

Solution

reconnects the app account to Zapier.

Status Code 403 Forbidden

Why did this error occur

The app account Zapier is trying to connect to doesn't have permission to complete this step. For example, you might have permission to add new contacts to your app account, but not to send emails to contacts.

Solution

Contact your account administrator or ensure that you have the required permissions for the step.

Status Code 404 Not Found

Why did this error occur

A field value used in this step is missing, or Zapier is unable to find the information in the app it's trying to connect with. For example, an action step set up to send an email to a contact who submits a form might encounter a 404 error if a contact doesn't include their email address in the form submission.

Solution

Check that the information exists in your connected app and that the field values used in this step were mapped correctly.

Status Code 405 Method Not Allowed

Why did this error occur

The app Zapier is trying to connect to is experiencing an unspecified problem.

Solution

Contact Zapier support for help with resolving this error.

Status Code 408 Request Timeout

Why did this error occur

The app Zapier is trying to connect to is too busy or temporarily unavailable.

Solution

Timeout issues will often resolve on their own after a few hours. If the error persists, learn how to fix timeout errors.

Status Code 409 Conflict

Why did this error occur

The record that you are trying to update or use in the app account Zapier is trying to connect to is currently in use, or is being updated elsewhere (often by another user in the app account).

Solution

Ensure that the record is not currently in use, then try the step again.

Status Code 410 Gone

Why did this error occur

Data is missing in the app account Zapier is trying to connect to.

Solution

Go through your Zap and ensure that all fields (especially any custom fields) are selecting options that exist in your app account, in case anything has been deleted, or renamed. or moved. If you edit the names or availability of options in your app account, take note that it must be manually updated in your Zap as well so Zapier looks for current information.

Status Code 414 URL Too Long

Why did this error occur

The URL being sent was too long, such as a URL with many query parameters.

Solution

If you're using webhooks in Zapier, check that you're not adding too many values to the webhook URL.

Status Code 415 Unsupported Media Type

Why did this error occur

The app account Zapier is trying to connect to was expecting a file of a certain type, but received a file of a different type.

Solution

Check that any files sent in the Zap are using the correct file type. For example, ensure you're not trying to upload a video file when only PDF files are allowed.

Status Code 422 Unprocessable Entity

Why did this error occur

Your Zap is likely to have a field value that is in the correct format but may have a typo or other issue that the app isn't expecting.

Solution

Check that your fields are spelled correctly and/or are not breaking any specific rules the app has.

Status Code 429 Too Many Requests

Why did this error occur

Zapier has made too many requests to the app account it's trying to connect to. The Zap is likely asking for or sending information to the app too frequently within a given timeframe.

Solution

Change your Zap to trigger on fewer items, add a filter to your Zap, or upgrade your app account to allow more API requests.

Status Codes 500, 501, 502, 503 Server Error

Why did this error occur

500-503 errors are the most generic 500 series codes and can happen when an app’s server is down or experiencing other issues.

Solution

Check Zapier's status page and the app’s status page for information on outages, maintenance, or downtime. If there is no relevant information, reach out to the app's team, or wait for the error to resolve.

If the 500 error occurred on your trigger app, no further action is needed because your Zap will run properly the next time Zapier can successfully poll the trigger. If the 500 error occurred on your action app, you can manually replay affected tasks.

Status Code 504 Gateway Timeout

Why did this error occur

Zapier is likely trying to work with a large amount of data or upload a large file. If the 504 error is occurring in your Zap trigger, it’s likely that there is more data (e.g., a large spreadsheet) than Zapier is able to obtain in the timeout window.

Solution

Reduce the amount of data that is used in your Zap trigger or uploaded to your app account.

3. What's Next

Help the Customer to reach Zapier support for further assistance.Get Help | Zapier