How to Fix Greyed out Options Menu Samsung Smart TV
Introduction
Sometimes while browsing your television you'll notice greyed out options. When you try to select those options you may receive a message that the function isn't available. This guide will help you resolve that issue and let you use those options again.
1 Close the Smart Hub App
Samsung's Smart Hub app will block some menu options while it is open. Let's go ahead and close it.
Hold down the Back or Return button until your television returns to the previous screen. This should mean your previously opened app has closed.
? With the app closed, can you use those menu items now?
Sometimes while browsing your television you'll notice greyed out options. When you try to select those options you may receive a message that the function isn't available. This guide will help you resolve that issue and let you use those options again.
Samsung's Smart Hub app will block some menu options while it is open. Let's go ahead and close it.
Hold down the Back or Return button until your television returns to the previous screen. This should mean your previously opened app has closed.
- Turn it off by pressing the Power button on the unit itself or on the remote.
- Then unplug it from the power outlet.
- Wait for 10 seconds.
- Plug it back in then turn the TV back on from the Power button.