How to Fix Outlook keeps crashing on Windows 11

Authored by: Support.com Tech Pro Team

1. Introduction

If Outlook continues to crash, you may quickly fix it by disabling your add-ins. Using the Office repair tool can also help you resolve the issue for good. In this guide, you'll learn how to fix Outlook keeps crashing on Windows 11.

2. How to Fix

1. Disable add-ins

1. Exit the Microsoft Outlook app, then launch Run by pressing the Windows key + R on your keyboard and type in Outlook/safe and click the OK button.
   
   

1. Now, go to the File section, followed by Options and click on the Add-Ins button.
   
   
2. Select the COM Add-ins option and click on the Go button.
   
   
3. Click OK to clear all the checkboxes and restart Outlook.

It is possible that add-ins will cause your Outlook service to act in an unexpected way at times. Disabling add-ins may assist you in resolving this issue more quickly.

2. Repair Office

1. Press the Windows key + I to open the Settings app then go to Apps, followed by Apps & features.
   
   

1. Once you are inside the Apps & features window, search for Office in the search bar then click on the three-dot menu next to it followed by Advanced options.
   
   

1. Scroll down until you find the Reset section, then click on the Repair button.
   
   

Let the Repair process complete, then proceed with a computer reboot to apply the changes made. Restart Outlook to see whether its functionality has been restored.

3. Reset the app

1. Press the Windows key + I to open the Settings window and click on Apps followed by Apps & features.
   
   

1. Within the Apps & features box, seek for the Office application by typing its name into the search area and selecting it from the three-dot menu, then selecting Advanced settings.
   
   

1. Scroll down until you reach the Reset area, and then click on the Reset button to restart the process.
   
   

When you reinstall Office, all of the data that you have previously saved to the application will be deleted. Consequently, before commencing the process of resetting your smartphone, we strongly recommend that you create a backup of any important data stored on your device.

4. Run the Windows troubleshooter

1. Press the Windows key + I to open the Settings app, and navigate to System in the left panel followed by Troubleshoot from the right side.
   
   

1. Once you have entered the Troubleshoot menu, select the Other troubleshooters option from the drop-down menu.
   
   

1. Now, scroll down until you come across the Windows Store Apps troubleshooter, and click the Run button next to it to start the process.
   
   

Upon completion of the troubleshooting process, the troubleshooting tool will identify the precise bug that has occurred, as well as provide guidance on how to resolve the bug. It is crucial that you adhere to the directions provided exactly as they are laid out in the written form.

5. Reinstall Office

1. Press the Windows key + I to open the Settings window and click on Apps followed by Apps & features.
   
   

1. Once you’re inside the Apps & features window, search for the Office app by typing it in the search bar and click on the three-dot menu, followed by the Uninstall button.
   
   

Now go back to your browser and search for the Office application, which you should then download and run according to the instructions that are shown to you.