Authored by: Support.com Tech Pro Team
Sony pushes regular updates to the PlayStation 3 operating system. The majority of the time, you can count on your PlayStation to download these updates automatically, which is great. But if an update ever fails, you might find yourself in a situation where your PS3 is stuck in limbo - never being able to successfully update itself to latest system software. This may prevent you from playing online with friends, etc. This guide will help you troubleshoot difficulties with installing an update.
Tools You'll Need:
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Supplies You'll Need:
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Before You Begin:
Updates require a connection to the internet.
Now, attempt to update your PlayStation 3 again.
If you need assistance performing an update:
Safe Mode allows you to start the system with the most basic functions only. The Safe Mode menu options may help you correct issues and allow your PlayStation to start normally.
Rebuild Database option will try to restore your files and would return your console's configuration back to its default settings.
Safe Mode allows you to start the system with the most basic functions only. The Safe Mode menu options may help you correct issues and allow your PlayStation to start normally.
Restore PS3 System reverts your console back to its default settings and deletes the saved data and all users from the system.
Choosing to initialize your PS3 will clear the hard drive of data, including downloaded games, saved game data, and anything else you’ve added to the console since buying it. Ensure any data you do not wish to lose has been backed up beforehand.
Now, attempt to update your PlayStation 3 again.
If you need assistance performing an update: