A "Reconnect Me" error is the way your Chromecast lets you know it can't get online for some reason.
This guide will walk you through the steps to try to fix this problem.
2. "Reconnect Me" Error Type
After the words "Reconnect me", more information is given that will tell us exactly what type of problem your Chromecast is having, and make it a lot faster and easier to fix.
Can't Find
Can't Connect
Can't Access the Internet
Router Error
3. Recent SSID/PW Change Check
Most of the time, this error happens because the Wi-Fi network the Chromecast was expecting to find was either missing, or required different information.
This is normal if you have recently moved to a new router, a new home network, or recently changed the Wi-Fi network name or password.
Check your home's internet connection by testing with another device such as your smartphone, computer, game console, streaming device, etc.
6. Moved Chromecast or Router Check
Wi-Fi has only a limited range. Given the size and shape of the Chromecast, and that it sits behind a television, it suffers from interference more than other wireless devices.
7. Range Check
The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.
In general, in most homes, you can be up to 30 feet from your router for a decent connection.
From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.
The above numbers are approximates only. Optimal range may vary based on router make and model.
8. Power cycle your Home Network
To Power Cycle Your Modem and Router:
Remove the power cable from both your modem and router.
Verify all lights are off on the modem and router.
Wait 10 seconds.
Plug in the power to your modem only.
Wait for the Online light to turn on stop flashing on your modem.This can take up to three minutes.
Plug in the power to your router.
Wait for the Online light to turn on stop flashing on your router.This can take five minutes or more.
9. Restart
Method 1: Restart with the power cable
Disconnect the power from your Chromecast.
Wait 10 seconds.
Plug the Chromecast back in.
Method 2: Restart with the app
Open the Google Home app.
Select the Menu in the top-left corner.
Select Devices.
Select the Options menu for your device.
Select Reboot.
Select OK.
10. Test
Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.
Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.
14. What's next?
15. Relocate Router Check
Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.
Good Placement
Bad Placement
16. Router Relocation
Since this appears to be a range issue that can be resolved by putting the router in closer proximity to the device's intended use area, we recommend moving the router to a more centralized location.
17. Range Extender
If the wireless signal is not reaching the device and moving the router or device in closer proximity is not possible or doesn't resolve the issue, the best option for wireless connectivity is to get a range extender.
18. Power cycle your Home Network
To Power Cycle Your Modem and Router:
Remove the power cable from both your modem and router.
Verify all lights are off on the modem and router.
Wait 10 seconds.
Plug in the power to your modem only.
Wait for the Online light to turn on stop flashing on your modem.This can take up to three minutes.
Plug in the power to your router.
Wait for the Online light to turn on stop flashing on your router.This can take five minutes or more.
19. Restart
Method 1: Restart with the power cable
Disconnect the power from your Chromecast.
Wait 10 seconds.
Plug the Chromecast back in.
Method 2: Restart with the app
Open the Google Home app.
Select the Menu in the top-left corner.
Select Devices.
Select the Options menu for your device.
Select Reboot.
Select OK.
20. Test
Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.